It was a seamless experience. Intake was easy and having rental car right there helped. Communication during the repair was just right.
6/28/2018
Kathy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone we dealt with was very courteous and knowledgeable our drop off and pick up was fast and easy.
6/28/2018
Michael V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome job
6/28/2018
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks beautiful. Work was completed in fewer than 24 hours at the estimated cost. Thank you, Jason, you were super easy to work with. Front office staff was helpful, too. The night crew work really makes a difference by reducing the amount of time my car was in the shop. Will recommend your shop to others. Thanks!
6/28/2018
Ryan S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was kept update on the status of my vehicle during every stage of the repairs. Great service!! and a job well done
6/28/2018
Brad Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Iam very happy at how quickly i got my car back
6/28/2018
Griffin B. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional,high quality work. Staff friendly and knowledge. I would use again and recommended.
6/27/2018
Kori A. VERIFIED CUSTOMER
Vehicle Make : Kia
I love the quick service! Everyone on the team was so nice and pleasant. They even washed my car and cleaned up all the glass from the inside of it. Thank you! Y’all are AWESOME!
6/27/2018
Adam B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
6/27/2018
Gigi H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very pleased with the entire process. Mike was super to work with and kept me apprised of the status. Work performed is excellent.
6/27/2018
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Honda
This body shop is wonderful! Took care of everything perfectly and sent me updates along the way so I knew what was going on. Couldn’t be happier!
6/27/2018
Jesse M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was always kept up to date about the on going repair process.
6/27/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Contacts were polite,explained process clearly and repair was done quickly
6/27/2018
Antonio L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly made feel good about having my car repaired there. It was a great experience. I would recommend your place to my friends and family.
Thank you,
Rosa Lorusso
6/27/2018
Kayla P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chet was AMAZING! He went over and beyond to ensure my car was repaired to perfection. Even after my insurance company wanted to do a half job, Chet refused to repair my car under their circumstances. Chet communicated consistently and clearly throughout the entire process. I’m very thankful for Chet and his team. Thank you, Chet and Hendrick Luxury Collision Charlotte!
6/26/2018
Rubiel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice front the start to the end, thanks very much I will recommend it to al my friend and family
6/26/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your people were very friendly and helpful. Also very efficient knowledgeable. Thanks for a wonderful experience.
6/26/2018
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Honda
Second time coming in to take my car for a repair, staff is always friendly. Especially Jessica the lady in the front she’s always so helpful with any issues or concerns I have. Will be recommending this place to friends and family!
6/26/2018
Shirlita M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Whoever repaired and painted my bumper is an expert in his/her field. It looks absolutely BRAND NEW! Thank you. I can always count on Hendrick.
6/26/2018
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The best service I can remember, from the person assigned to us to those managing communications, manning the desk and phones and last but not least those making the repairs. We couldn't have asked for better. Thanks to everyone.