You were great! I appreciate the updates along the way!
7/18/2018
Neris P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Far exceeded my expectations. Highly recommend it!
7/18/2018
Sean H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job on the paint match and dent removal.
7/18/2018
Andrel H. VERIFIED CUSTOMER
Vehicle Make : Honda
They went above my expectations!!! Service was absolutely amazing and the complete process was hassle-free!!
Thank you for doing such an amazing job!
7/17/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Ford
quality of work and customer service was outstanding
7/17/2018
Remar C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job!
7/17/2018
Katharine B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience. The people were very good with communicating the progress of my car
7/17/2018
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone I interacted with was helpful and thorough in their explanations. I'm impressed with the complete professionalism of the staff.
One small area for improvement: there was a moment in the repair process (17 days; I was traveling the whole time which was perfect) where, despite having made my appointment weeks beforehand, I was told a necessary part was on backorder and my car would be delayed nearly another week. Ultimately the part came in on time and I was able to pick up my car at my return to Charlotte, but for a moment I was concerned and a little frustrated. In the end though it all turned out great!
7/17/2018
Micahel R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Donnie did the job is a true consummate pro. Michael Rieraon
7/17/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looked brand new. Appreciate the car wash.
7/16/2018
Katherine P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was AMAZING! The person who did my appraisal was quick and knowledgeable about the process, he helped me figure out the rental car process. They made getting and returning the rental car so easy. The woman who runs the front desk is AMAZING. I had a great experience and my car looks like brand new.
7/16/2018
Lauralyn N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All was professional and timely. Thank you all
7/16/2018
Johnny S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent work,very nice staff
7/16/2018
Joanna S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for doing such a professional job on my vehicle... I was very much impressed by the professionalism of the staff member, Tony Jungman.
7/16/2018
Teri H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tim and Paul were fantastic to work with and the high quality of work done by their collision repair team. My car looks brand new! Thank you! I will absolutely recommend Hendrick.
7/15/2018
Paula L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and courteous staff
7/15/2018
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service
7/15/2018
Tanya R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yess
7/14/2018
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was a lack of communication and it took one month for Hendricks auto body to fix my car. Extremely poor in communication and letting the consumer know what was happening with her car . I had to call and ask about the progress in fixing my car. Had to have the Lexus dealership call and ask about the status of my repairs. Not the kind of service I expected from a reputable auto body shop.
Marlene S
7/14/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Buick
When customer anticipates only putting limited mileage on the rental vehicle, allow customer to fill the tank himself upon returning the vehicle rather than being charged a full tank of gas.