My car was finished a day early, and it looks like the accident never happened
8/8/2018
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Acura
The Hendrick Collision Team was very professional and their repair work was excellent.
8/8/2018
Lisa F. VERIFIED CUSTOMER
Vehicle Make : GMC
This was not my first time bringing my vehicle to Terry Labonte. They do such a great job I wouldn't go anywhere else. They return my car looking better than when I first purchased it. Thank you for your great work
8/8/2018
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Honda
I've picked up car it has scratches and paint Knicks trim piece replaced in not on straight trunk not aligned where there is a gap scratches all over car on top of many other issues. I pointed out scratches to Kevin while picking up they were blown off as no big deal and I now feel like I was treated in properly because I'm a woman. My accord has less than 12,000 miles on vehicle and is a lease. I am meeting with shop manager and geico rep at 515pm tomorrow to see what will be done on all of this. Not satisfied at all and extremely upset as of now. Hopefully the shop manager will work with me to get all this corrected. Honda where I lease all of my vehicles through referred me here for best of best repairs due to being leased and I wanted done right. I'm now regretting my decision. I will be more than willing to update this after my meeting with shop manager Jimmy and David my geico rep tomorrow. To not be all negative the text notifications and other customer service I received from other members were phenomenal service. Only person I seemed to have an issue with was Kevin kutz when I expressed concerned and was blown off on top of really crappy repair work obviously.
8/8/2018
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wow why an experience. Quick efficient and just fantastic customer
8/8/2018
Kenneth D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much
8/8/2018
Raemarie R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was quick, friendly and painless. Thank you!
8/8/2018
Jean P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficiently run, from Geico, Enterprise and Dale Earnhardt. Very pleased
8/8/2018
Gabriele R. VERIFIED CUSTOMER
Vehicle Make : Honda
I had Jonathan Malave as my advisor. He was very helpful. He answered all my questions, even the ones I had about how to care for my aging Odyssey. I want to keep it in good shape as long as I can and he had great suggestions. He made my experience top notch. Great employee.
8/8/2018
Wayne K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service shop was clean and well organized
Receptionist was polite helpful and courteous
The work was done in a timely manner the paint color was a spot on match everything worked at pick up.Great job Went above and beyond expectations truly impressive thanks for a great job
8/8/2018
Roslyn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
from karla at the front to brian keeping me up to date on my car the experience was superb. I hope i do not need your services in the future but if anyone should want a collision place. i willl tell them hendricks collision take care thank you for the care and promptness Roslyn B
8/8/2018
Brian H. VERIFIED CUSTOMER
Vehicle Make : Buick
I am mostly satisfied but I am wondering why so much dust was left in the car. It was really dirty.
8/8/2018
Dawn A. VERIFIED CUSTOMER
Vehicle Make : Honda
I truly enjoyed receiving period emails.
My car was returned to me nicely detailed, and
looked great!
Also, John, the writer, was very professional
and went out of his way to please his clients.
8/8/2018
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was very kind and helpful - and I was always informed as to the status of my repair. I will always recommend you!
8/8/2018
Larry K. VERIFIED CUSTOMER
Vehicle Make : Kia
Very satisfied everything was very professionally handled completely satisfied thank you for the great service
8/8/2018
Angela A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you Bob for always keeping us updated. And for being nice with us.
8/7/2018
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Buick
Matt did an excellent job of explaining the work that would be required at the estimate, kept me updated throughout the process and had my vehicle ready on time. Would highly recommend him and the Hendrick service again.
8/7/2018
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Acura
Every one was professional and helpful.
8/7/2018
Jason W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people and very professional. Always kept me informed with every steps my vehicle went through.
8/6/2018
Neil M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Wonderful service. Very prompt. Very friendly and helpful people Scott was especially helpful. Wonderful repair.
He went the extra mile with my husband and myself. He helped load my car with my vacation suitcases.
He also called me to talk about when to pick up my car.
Thank you , Susie Macintyre