They were all so professional and helpful during this repair process.
7/28/2023
Marty R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have a chrome blemish and sent pictures along with submitted in the survey and never got s response.
7/27/2023
Anthonia A. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was timely
7/26/2023
Natasha M. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Rick Hendrick was that of a pleasant one. Ryan was of great help.
7/23/2023
Malee Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
There did not seem to be any noticeable difference after vehicle went in for repair. The gap at the front left side that resulted from my accident still seemed to be the same as when I took it in.
7/21/2023
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people I dealt with were extremely friendly and helpful - even when I had to retrieve a stroller we'd left in the vehicle! The repairs were completed very well, and the car looked great when we picked it up.
7/19/2023
**** H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs are like new and were completed before expected
Thanks
7/17/2023
David C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was extremely happy with the results John did a great job on the car it actually look better after he did the repair. Great job
7/17/2023
Tineesha G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Horrible took forever and its like they didnt communicate with my insurance company they tried to charge me full amount when I had full coverage insurance with a deductible it made no sense n harassed me about it n threatened me when they should of been contacting my insurance company im only supposed to pay a 500$ deductible they tried to make me pay full cost
7/17/2023
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
7/17/2023
Lowell R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Good job!
7/16/2023
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well. Hendrik kept me informed about what was happening every step of the way. The staff were all very helpful. The repairs were excellent.
7/15/2023
Charles C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Work took exceedingly long to complete and the estimator assigned to the repairs did not provide routine updates and was difficult to reach. The roof had to be modified to fit current manufacturer's kit, which did contribute to delays. The roof now leaks water into the cabin through the roof glass repairs. Excessive cabin wind noise is now also present. The estimator that I had previously worked with remains difficult to reach for a resolution.
7/11/2023
Steven W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt was very helpful!
7/2/2023
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied and it's still nice and shiny. Thank you.
7/1/2023
Maria S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was friendly and got my car done sooner than expected, great service
6/30/2023
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Ford
Cedric was really great and very helpful. Also, I really appreciated being updated about the status. I know the parts took a while to arrive, but that was out of their control. Overall, I was pleased with the experience.
6/29/2023
Justin H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Updates were helpful. When I picked up the car I was missing the back deck and the battery was almost dead...please consider that in future repairs
6/29/2023
Ernest W. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the constant updates in communication. I would definitely use again.
6/29/2023
Marsha B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was every impressed with the communication between the Collision Center and myself. Britney was very easy to work with and was very knowledgable.