Paul was thorough with his walkthrough of our vehicle. I felt very informed every step of the way. We were caught in a hail storm on a recent family vacation. We are all safe but our vehicle took a beating. I can’t thank the crew over at Hendricks enough. Our vehicle was repaired beyond our expectations. We received status updates which were very helpful. Should we ever have to have one of our vehicles worked on in the future, we will be sure to come back to Henrick Collision of KC. We would recommend to any of our friends and family. Cheers!
8/22/2018
Ahmed W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good
8/22/2018
Cheryle B. VERIFIED CUSTOMER
Vehicle Make : Saturn
Extremely helpful & courteous and worked hard to get my vehicle ready on time. Having Enterprise at their location made the experience easier to deal with! Their district mgr was SUPER helpful to make the whole experience easier to deal with! Great experience????
8/21/2018
Arturo M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome...
8/21/2018
Nkechi A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work completed.
8/21/2018
Nina H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you to each person who had a hand in taking care of getting my car fixed. I happy to have it back.
Nina
8/21/2018
Eleanor M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great. All of the staff were lovely to me.
8/21/2018
Patrick N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep the customers happy and satisfied.
8/21/2018
Elaine K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication was timely and regular. Entire experience was an 11 out of 10.
Thank you !
8/21/2018
Anne F. VERIFIED CUSTOMER
Vehicle Make : GMC
I was beyond happy with my experience. If I or anybody I know need body work done I will be using and or highly recommending.
8/21/2018
Judy A. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and efficient service. Polite and professional staff.
8/20/2018
George C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great ???? place. Everyone was knowledgeable and helpful and
the car looks great.
8/20/2018
Paul R. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team did a terrific job and the project manager in particular. He made sure the repairs were done at a specified amount of time because he knew we had to take our daughter to college. We really appreciate the excellent customer service we received
8/20/2018
Erika L. VERIFIED CUSTOMER
Vehicle Make : Mercury
The only comment I have which I already related to Jim who was Jeff Gordon representative is that I had to wait close to an **** hour and half to get my rental car from Enterprise---- apparently the insurance company of the person who hit me reserved a car for me for 9am in the morning but never asked me when I would actually be there so when I did NOT show up at 9am they gave my car to someone else without calling me--- so when I arrived a few minutes after 11am they had to get a car for me which took them close to **** hour and half--- so why did Enterprise NOT call me to see where I was and if i was still coming and what time was I coming?? So I do consider this an Enterprise problem but they are on Jeff Gordon's property so I would suggest that this was addressed with Enterprise since it only takes a simply phone call and Jeff Gorden's customers are not upset!
8/20/2018
Morton K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Staff was courteous and was very efficient. They have great customer service staff has excellent customer service skills. We will not hesitate to use Kendricks again thanks so much. The Kenyons
8/20/2018
Kyle C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great service!!
8/20/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work
8/20/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
We would have appreciated a phone call to tell us that the repair cost was $400 more than the estimate.
8/18/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good communications, excellent service, and my car looks GREAAt!!
8/18/2018
Pamela R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was treated professionally. It was a quick easy transaction. I was not treated like a woman. Very important to me. A gentleman from Enterprise was very helpful.