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Real Reviews from VERIFIED CUSTOMERS
Kathleen K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very easy process; friendly people; good communication throughout the repair process.
8/23/2018
Zenia D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was disappointed in the level of service as it relates to the actual repair. Having to take time off of work to return to the repair center because the very thing that was supposed to be repaired would not open. The day the car was picked up the door would not open. The lock was loose and the handle did not work. Also, the emblem on the side of the car was not added until I pointed it out. I realize that completing a repair requires great attention to detail so something could be missed. However, having a qualitiy control check would probably go a long way and save time and money. Thank you Zenia E. Duhaney
8/23/2018
Richard And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike Bell was great. Kept me informed along the way. Could not have asked for a better experience. Would recommend to anyone needing repairs
8/23/2018
Taylor N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
10 our of 10 rating !
8/23/2018
Dustin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was fast, easy and perfect!
8/23/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work, fast service
8/23/2018
Angela A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with my service. I was always informed of the status and my car was complete at the time projected.
8/23/2018
Brian T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Michelle Weber was fantastic! She went above and beyond to make sure my vehicle was completed and delivered as promised. I am satisfied with the quality of work. Thanks!
8/23/2018
Logan H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Michael was AMAZING. He always kept me updated with everything and returned all of my calls so quickly! I also loved the text updates feature that let me know the status of my car. Jazmine up front is the SWEETEST and everyone from enterprise treated me great. Y’all keep up the great customer service and you’ll never have an unhappy customer!
8/23/2018
Yvonne L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Customer service was great, car looked outstanding
8/23/2018
Jodee E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Service rep was awesome. Stayed in touch and thoroughly explained the repairs.
8/23/2018
Pam J. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was repaired in less than 2 days and it looks great!
8/22/2018
Floyd W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Courteous efficient staff.
8/22/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
Done before promised with exceptional quality greatly impressed great job
8/22/2018
Brenda V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Repairs were done in a timely manner. Staff was friendly and helpful. Overall better experience than the Hendricks in Concord.
8/22/2018
Mary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Great people to work with
8/22/2018
Tori H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very welcoming and helpful. Thank you!
8/22/2018
Childress.hbet Ayun. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was pretty impressed by the great and quick service provided to me when I took my jeep in for a minor car repair. there was no hassle with the insurance company to pay because Terry Labonte Collision center took care of submitting the paperwork.
8/22/2018
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : BMW
Reasons I will come back to Hendrick Collision: ****) Katie was wonderful. She gave the exact account management/customer service I always hoped for at an auto body shop but never got. 2) So easy to have the car rental right next door 3) Love the email updates. Very easy to communicate and get status updates.
8/22/2018
Norma W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job
8/22/2018