I thought a week was too long for the $700 worth of work that was being done
8/25/2018
Jossie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Clean, quick and I live the wash job. Thank you for your service
8/25/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Not completed when promised.
8/25/2018
Todd . VERIFIED CUSTOMER
Vehicle Make : Nissan
****Clamp was great to work with!
8/25/2018
Jolaine L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful team
8/25/2018
Susan O. VERIFIED CUSTOMER
Vehicle Make : Porsche
Jim was great! I really appreciate the frequent updates.
8/25/2018
Harold W. VERIFIED CUSTOMER
Vehicle Make : GMC
Service was excellent. I got my vehicle back much sooner than I expected. The repairs were flawless.
8/24/2018
Phi T. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish Brandon and team did a great job. I’m very satisfied with the work the did. Thank you very much.
8/24/2018
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : BMW
generally impressive. There was a problem with the paint booth that delayed the return of my car by a day, but such things cannot be avoided. I was kept informed all along the way and in the end the car was done when promised (after a short delay) and the re[airs appear to be done right
8/24/2018
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
****did an outstanding job, guiding us thru the quote, scheduling, and repair processes. The car looks like new and my wife is very happy. Our thanks to everyone for a job well done. Regards, Charles C
8/24/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Charged for fees that the insurance company did not agree to. Storage fees above reasonable and customary. Charged admin fees with no reasonable explanation
8/24/2018
Nancy V. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second time I've had my car repaired. Both experiences have been exceptional. The service has been excellent. John MALAVE worked with me on scheduling and insurance, making the entire process painless. The repairs were beautiful too. I couldn't have asked for more. The receptionists and rental car agents were great too!
8/24/2018
Jen Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chad was great.
8/24/2018
Sam H. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, friendly service from Johnathan Malave and team! Great job!
8/24/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great work and courtesy.
8/24/2018
Janice F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very smooth transaction.
8/24/2018
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hendricks Collision Center Duluth did an excellent job on my car. I'm very satisfied and they even cleaned inside and outside of my car.
8/24/2018
Nikki F. VERIFIED CUSTOMER
Vehicle Make : BMW
This was one of the worst experiences I've ever had with a car. My car was at the shop for over 42 days. Then when I received it back after 42 days, my car stalled. Just completely died while I was driving 35-40mph. Awful. Thank God Chet came and got me, had the car towed back to the shop for proper repairs. After I received the car back the second time, a piece was missing from the front, tools were left in the trunk, AND the passenger seat belt sensor is faulty. I've had it with Hendrick. Also, there is no way to get a hold of anyone at the shop. NO ONE answers the phone at the front desk and I HIGHLY doubt I will get a response to this comment. This is the worst shop in Charlotte, hands down.
8/24/2018
Denise G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeremy was awesome, he is an excellent representative of your company, hang onto him!and the car looks brand new ! Thank you for the excellent experience.
8/24/2018
Jesse F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kateri was very professional and easy to work with when I needed to schedule drop off. Convenient to have GEICO and Enterprise folks there. Updates were timely and repairs were good. Katie kept us updated on timing and expectations of the process.