Great customer service and great touch on the constant updates. Was very impressed with the service that was provided.
9/28/2018
Tyrone T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team. Thanks for coming up with the text messages. It was very helpful to be informed on each phase of the repair. Glad we decided to go with your team.
9/28/2018
Jesse P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fixed perfectly and in a very timely manor. Jeff was very courteous and very helpful
9/28/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
My repair was finished quickly and the customer service was outstanding! Would absolutely come here again and recommend to friends
9/28/2018
Natalie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was finished in a very timely manner and Rick was very nice.
9/28/2018
Dewitt N. VERIFIED CUSTOMER
Vehicle Make : Lexus
AS there is no comment in between yes and no -
actually , there needs to be something done - not an air freshener which might not appeal to the customer- to mitigate the strong glue smell that permeates the headliner - I am 3 days out from picking up my car and it is still strong.
Airing out the car as frequently as possible. DO NOT call regarding this.
9/28/2018
Britny F. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very friendly and they made this experience very easy. I'd absolutely go there for any repair needs. Also, i loved that they kept me unformed on the progress of the repairs. Thank you guys!
9/28/2018
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Ford
Ryan - and the whole team for that matter - goes above and beyond. Thank you!
Nicole Preston
9/28/2018
Margaret P. VERIFIED CUSTOMER
Vehicle Make : Lexus
EXCELLENTcustomer Service with Jon and Staff, follow up, Body work/repairs passed my picky inspection. I am extremely passionate and proud of my
Car, and expect others to respect same. I love a freshly washed, wheel-shined, hand dried Black Beauty Lexus. I am drive a lot of Miles! So sorry
A Deer crossed our Path!
But thanks to Charlotte Hendrix Center South!
Collision, rental car turned in, and On The Road Again as Willie Nelson would belt out!
How's this, Jon?! Just ask him about my Wheels. Unfortunately they are not Chrome. Did I say I like shinny?
Louise Phipps
Charlotte, Bristol,TN,
Springfield VA, Washington DC
Stuart, FL
9/28/2018
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Volvo
I had to come by on my lunch break from the Publix on Thomasville Rd. Your team had my car ready and within ten minutes tops I was done. Even returning the rental car was easy. I really appreciated everyone's help. Thank you. And oh, my car looks great also!
9/28/2018
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Buick
So far my car is running great and looks great! Everyone was friendly and kept me informed. I am very pleased!
9/28/2018
Gerold B. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome service, very pleased with the whole experience. Ashley was very helpful. Very professional. I will recommend your services to my friends. Thank you.
9/28/2018
Jamie C. VERIFIED CUSTOMER
Vehicle Make : Buick
The service here is always perfect!
9/27/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient, quick turnaround and very nice repair
9/27/2018
Lenora S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer care & excellent work.
9/27/2018
Bryon B. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate the great service y’all provide everytime
9/27/2018
Andrea A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was excellent!
9/27/2018
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Kia
They treated me with Dignity & Respect. They greeted me and welcome me when I enter the door. They treated me as a customer should have been treated in every facility. Each person there kept coming offering me Refreshments of things that they had their of that nature for the customers. Each and every employee there in that building. I feel as if everyone did their job and they were all in a respectable places I will tell all my family and friends about Dale Earnhardt Junior's facility.
9/27/2018
Jason J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
good customer service!
9/27/2018
Marianne O. VERIFIED CUSTOMER
Vehicle Make : Toyota
TJ was overseeing my repairs and he did an excellent job! He definitely made me feel 110% comfortable with what needed to be done and he went above/beyond to make sure I was happy when I came
to pick up my van. The email updates were very helpful and my repairs were
completed at least 2 days ahead of schedule! Thank you for your excellent
customer service!!