The repairs were excellent, the service was phenomenal and the staff was always kind and helpful, even when it was busy. An unfortunate accident was made better by coming to Hendrick! Thank you for all you did!
10/5/2018
Ann C. VERIFIED CUSTOMER
Vehicle Make : Honda
Told it would be 4 days and was one day short of two weeks. No one explained that a part had a $400 increase and there was a 4 day wait for the insurance company to send the company a check. I tried to explain I wanted to pay the amount to get my car but was told we have to wait, we want to it correctly, and we can not release the car until we get the check. I got an email with a price update but there was no explanation.
10/5/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Hendrick Collision did an amazing job on the repairs to my Dodge Ram truck. The staff at the front desk are very efficient and Jerry James was sensitive to my very specific concerns about the repairs to the vehicle. Jerry did a great job of communicating the the scope of the estimate, ithe progress of the repairs and the completion of the work. Thanks to all your team-members for getting my ‘pride and joy’ back in the road. I always recommend your shop to other drivers.
10/5/2018
Terry F. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was meticulous. Looked newer than when it came off the showroom floor.
10/4/2018
Peggy S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was treated courteously, efficiently and assured my
Car would be brought back to its peak condition.
It was.
10/4/2018
Answari G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The crew was excellent!!
10/4/2018
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was prompt, quick, and extremely easy. I always recommend Dale Earnhardt Jr Chevrolet to friends and family for sales and service.
10/4/2018
Cristina L. VERIFIED CUSTOMER
Vehicle Make : Honda
John Malave knows how to make stellar service!
10/4/2018
Michael/mary D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love that the service was quick and everyone was so nice and professional.
10/4/2018
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I would like to have had more communication as the repair progressed. Other than that - happy!
10/3/2018
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job.
10/3/2018
Gloria J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job.
10/3/2018
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon was very courteous and helpful with the process. They all made this very painless. Thank you all.
10/3/2018
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your repair was excellent I could not be more pleased! Thank you all so much particularly the folks who worked on my car. Thank you
10/3/2018
Leonard N. VERIFIED CUSTOMER
Vehicle Make : Porsche
Dean was excellent to work with. He kept me informed and made sure my car was repaired correctly.
it came out great. Thank you!
10/3/2018
Gloria M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job!!! Thanks again to Jason Livingston my advisor for his professionalism.
10/2/2018
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was taken care of quicker than expected. The staff were communicative which is always a plus.
10/2/2018
Vladimir B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you for the good job!!!
10/2/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
This is my second time working with Matthew to get my car fixed. He’s very great with communication and easy to work with. I would recommend Hendrick Chevrolet service department ANY TIME!!