Poor communication. Missed expectations on completion
9/24/2023
Clarence L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very satisfied
9/24/2023
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communication and car is back to new! Thanks.
9/23/2023
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for repairing my car and getting it back to me as soon as possible. I appreciate it very much as well as the nice office staff
9/22/2023
George D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and amazing customer service!
9/22/2023
Phong L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff goes out of there way to get things done. Repair is spotless and very well done. Communication through out the process could be improved. Overall very satisfied.
9/21/2023
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your team provided excellent customer service and the repairs were better than new. I’m a loyal customer. Thanks
9/15/2023
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like new and the updates in the constantly communication with Jerod was fantastic.
9/9/2023
Justin B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Emily was exceptional with her involvement and communication to ensure the process went seamless.
9/7/2023
Emanoil S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extreme S A T I S F E D
9/6/2023
Veronica W. VERIFIED CUSTOMER
Vehicle Make : Lexus
No not at all, by the time everything was done I ended up with six different estimates.
9/5/2023
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely, satisfied! Mitch and Tammy provided outstanding service.
9/3/2023
Karen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to take my car back to get it reprogrammed so the window they fixed would stay up.
8/30/2023
Brooke C. VERIFIED CUSTOMER
Vehicle Make : GMC
Had another great experience at your Center. Tim was wonderful and so helpful. Can't recommend him enough! My car was completed in the time promised and they did a great job!
8/28/2023
Nichole C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with the work, but not how the inside of the vehicle was retuned to be dirty and the key fob scratched.
8/27/2023
Mary D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Both Don and the girl at the front reception were super to deal with!
8/27/2023
Jay P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with the work completed and the customer service. . If not for delays by the insurance company, I’m sure my car would have been ready sooner.
8/26/2023
Vincent S. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate it the updates whether they were good news or bad news I was always informed. Considering my situation a brand new car having to be repaired after someone hits you and the car is only a few months old is very frustrating so your team made a very unfortunate situation, much better by just understanding and always keeping me informed.
8/26/2023
Joe J. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Todd was very professional and good to work with.
8/25/2023
Angela W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Rick Hendricks Chevrolet for your wonderful service.