I was very happy with getting calls regarding the progress on my repairs. Everyone was very helpful.
11/9/2018
Linxu L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I dropped in my car on Mon (10/22) to repair a front bmper and two wheel rims and was told it would take a few days and I should get my car back later that week.
I checked in later that week and Brad told me that your system was down and he couldn't track the ordered parts and the repairment cannot be proceeded. I asked whether the rims repairment was completed and he confirmed it's done. A few days later when I asked again, he said the rims repair technician actually repaired someone else's car. So the repairment was delayed for another a few days delay to get the rimps repaired. Because of your mess up, it actually took 16 days to complete this simple job.
During this repairment process, I had to call in periodically to follow up the status, and Brad never returned my calls.
In general, this is a very unplesant experience and I don't feel Brad handled my case with any consideration and I am extremely upset for this extreme delay.
11/9/2018
Howard O. VERIFIED CUSTOMER
Vehicle Make : Honda
I could still see a dent in my trunk and the left lower reflector was missing. Overall I think DATTIOLS is top rated
11/9/2018
Terese W. VERIFIED CUSTOMER
Vehicle Make : Lexus
All involved were courteous, helpful and polite with a sense of humor but always professional
11/9/2018
Joel N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great
11/9/2018
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience. Jeremy kept me updated through the whole process
11/9/2018
Tara/lance S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service from Earnhardt, Geico, & Enterprise. There was a noticeable effort to make sure everything was in order and I had a great experience.
11/9/2018
Jeanne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very responsive and efficient service
11/9/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job in every possible way.
11/8/2018
Vernon W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for doing a great job on my car,you guys are very professional and courteous.
11/8/2018
Dustin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Every part of the process was above expectation. Vehicle looks as good as new! Thank you!
11/8/2018
Debra J. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff were very professional and friendly. The work was done very well and in a timely manner. The young man in the rental place was dressed to impress and nice.
11/8/2018
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was very nice, very professional and very patient with my questions and concerns. The work they did on my car was perfect. I would definitley use them again and recommend them to anyone who needs body work done.
11/8/2018
Pamela/eric S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
11/8/2018
Otis D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shawn was amazing, entire team was superb
11/8/2018
Edison R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for doing an amazing job. I received great customer service and they made my vehicle look pretty again. Oh and they vacuumed the inside thoroughly. Thanks for everything!!!
11/8/2018
Donald T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service from staff and car looks great!!
11/7/2018
Alexis G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Getting in an accident for your first time can be very scary, but Chet Hubbard explained everything to me and put my mind at ease. He updated me daily and when my vehicle was ready made sure I was completely satisfied with the work. He called twice after I had my vehicle to make sure it was running the way it should. I am very happy with my experience.