My experience there was stressful and not a smooth one. The jobs done were complete unprofessional and lousy. I have to bring my car back and asked to get it fix again. The tire got flat and found out there was a nail and Mike there saying it was brand new that I got from driving on the road. Ok. But everything else he blamed on Cadillac did it before. I never had experience like this ever. Doesn’t matter the problem happened before but after the accident the water inside back lights got water in there then fix them. He kept saying we are complete liar saying that nothing wrong. I don’t want to argue but felt miserable and stressed just knowing I made a big mistake to bring my car here. First and last ever!
11/14/2018
Suzanne C. VERIFIED CUSTOMER
Vehicle Make : Acura
Donnie was very nice to work with
11/13/2018
Annette P. VERIFIED CUSTOMER
Vehicle Make : Kia
Every experience with Hendrick Collision over the years have been outstanding.
11/13/2018
Karen N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They even cleaned up my car inside and out! Totally unexpected. Thank you for a great job all the way around.
11/13/2018
Olander B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I'm so pleased that I chose you guy's.you guy's treated like a valued customer and I'm greatly pleased. I will recommend you guy's to anyone thx a bunch Olander B
11/13/2018
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, excellent service
11/13/2018
Beitrice B. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the folks were very nice abd helpful ro me. I was totally satisfied.
11/13/2018
Jean K. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service and a super staff.
11/13/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Only have a couple issues
****. Noticed one of the panels on the lift gate is not installed properly. Will schedule a time to get it corrected
2. The car smelled like body filler when i picked it up and for a couple days after. It was so strong i had to keep the windows down.
11/13/2018
Gina T. VERIFIED CUSTOMER
Vehicle Make : Honda
it was a relatively easy experience. Everyone was helpful and informative. the car looks better than it did before the accident happened. and I appreciated the clean up!
11/12/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tyler was outstanding! Kept us informed every step of the
way. Car looks and drives great. This has been
the best repair garage experience from having our rental
car right there to your wonderful team who worked on
my car.
Thank you so much,
Karen P
11/12/2018
Jeff T. VERIFIED CUSTOMER
Vehicle Make : BMW
it does take some time and patience with this process. i understand the volumn that this location produces but it is lengthy.
11/12/2018
Jayne R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes they were fast and kept me inform each day on the work process
11/12/2018
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair work was awesome. Looks good as new!
Customer service is excellent.
11/12/2018
Ousseini B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much, my car looks new.
11/11/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was quick and well done. The staff was courteous and I couldn't be more satisfied with the repair.
11/11/2018
Martha D. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very pleasant and clear on what was going to happen when. They answered all of my questions and I very much appreciated the updates via text. I’m very happy that USAA recommended this repair company.
11/11/2018
Ronald J. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a great job with the car
11/10/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everything was handled professionally and as promised