Hendrick Collision Centers

Pearl white paint is difficult to match, and Hendrick Collision did an impressive job. I am extremely satisfied with their service and high-quality work. I would definitely return, and I will definitely refer other people to Hendrick Collision. Great experience. Thank you.

Hendrix Collision provides excellent service. All employees were polite and Kevin provided speedy and efficient service. I would definitely recommend Hendrix for any future collision care.

Very responsive. Did a very good job.

Easy process, they took care of everything with my insurance. They kept me informed about my car and I even got it a day early. Super nice staff, and you’d never know I had even hit a deer!

Very comfortable and professional!

Great customer service - WE were kept up to date on a regular basis and outcome of work was fantastic. I am very pleased with the communication, and overall work they did. Just fantastic.

Jeffrey Fairfax did a fantastic job, the repair only took 4 days and a vehicle registration inspection that was due soon was also completed at Jeff Gordon Chevrolet in Wilmington N.C.

Everyone that helped me was very nice and tried hard to keep me informed. I have no complaints at all regarding the service from staff. However, as I and others have looked over the repairs done we have found many issues. Some repairs were overlooked, some repairs were sloppy and it seems the work was not checked to catch these things, my car smells horribly of paint, there was a thin film of white dust in my car seats and on other instruments, and probably the biggest issue is irregularities in the paint job, areas where the paint bubbled, and already an area where the paint is chipped. None of these problem areas are enormous, but they were all spotted by people with an “untrained” eye. (The overall finish of the paint does appear like a different texture than the rest of the car though- almost a dimpled appearance.) Lastly, there is a rattling noise now inside my car on the repaired side when I drive down the road, and we haven’t determined where it’s coming from yet. I have had my car back for less than 24hrs, and we have found so many problems. I will speak with my insurance and decide what the best thing to do is. I personally am not sure that any additional work at Hendrick’s will work for me. After this disappointing experience (with repairs not with staff) and with quality control issues I don’t know that I can trust that the work will be done right a second time.

Super good people and I would use them again and would highly recommend them.

I enjoed the updated texts on my vehicle wnd Jasmin was awesome.

Circumstances that bring us to your facility are not usually without stress or even confusion. Your staff from porter to front desk was courteous and helpful. I am especially thankful for the assistance of your Collision Consultant, Pam Elofson, who helped coordinate the repairs from what ended up to be a bit of a confusing claim situation on my end due to multiple claims with different responsible parties. I am very pleased with the outcome of the completed fender claim.

Thanks team????. Everything looks as new.

Brett Davis and Hendricks did a great job making it easy to get my vehicle repaired quickly and professionally, keeping me informed at every step and exceeding my expectations. Repairs look great, and I’m a very satisfied customer.

Amazing job Great customer service!!!!

I received my car back after having gotten a scratch on my bumper fixed and then noticed my rear light on the driver side was busted and more scratches appeared on my car! Dissatisfied 100%!

Jim S. Was great throughout the entire process. We really appreciate your professionalism, courtesy, and work

Probably the best experience I've ever had with a car dealer! Nick was superb and kept me inform at all times. The repair was excellent. Very professional. Very hard to see that it was ever damaged. I will definitely recommend you guys to others. Thanks.

My experience has been OUTSTANDING! Please give Ryan 10 stars for his great professionalism, and 5 star customer service. He kept me informed by phone and text, I have never experienced this before, thank you so much. And honestly, from the young lady that helped me get in on time for the estimate, to the technician that worked on the car (I spoke to him too), everyone was great and seemed to care. Thank you Rick Hendricks for a job e fennel will done!

Well done great Jeff Lowman was a great manager ????

Yes. Looks really nice