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Real Reviews from VERIFIED CUSTOMERS
Emmy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept informed about the progress of my repairs and my car looked fabulous once they were done.
10/18/2023
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I wanted my damage sensor, but it was discarded.
10/18/2023
Mrs . VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well.
10/16/2023
Ariella B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Troy was great to work with and had my car ready earlier than expected! Would highly recommend this team!
10/15/2023
Gexyol M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great customer service and quality work
10/15/2023
Karen G. VERIFIED CUSTOMER
Vehicle Make : Porsche
Hendrick Customer service is outstanding! I was kept informed as my repair processed progressed. Dawn ensured that all of my concerns were addressed. When an adjustment to the exhaust was needed during my current medical issue with my vision, Dawn picked up my car had the necessary work completed, and brought the car back. Your organization proved that I made the right decision in trusting you with my repair. Great work!!!
10/15/2023
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication from Jason, and prompt service
10/15/2023
Pamela R. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a fantastic job. It was so clean at first I didn’t recognize my truck had to hit the unlock button on key. The only think I didn’t like was that they put the white wall showing were my other three do not. It sticks out but it is ok next year I plan on getting new tires anyway. Overall a great job ????
10/15/2023
Frank T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience. Tracie Cannady provided us excellent service and kept us totally informed and was very pleasant and kind to us.
10/14/2023
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe went above and beyond to help ensure my car was taken care of along with ensuring my rental was figured out. The repairs and customer service was outstanding and if I need to use this company in the future I most definitely will along with letting others know to take their business there as well.
10/14/2023
Michael W. VERIFIED CUSTOMER
Vehicle Make : Lexus
After waiting months to get in for an estimate, we then waited over a month for the repair. Understanding wait times for parts can be unpredictable, we imagined to receive much more information about how long the actual repair would take once we finally got in for the car to be assessed. Disappointed in lack of communication and updates. Happy with overall repair!
10/14/2023
Zenobia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Thank you for a job well done from the initial estimate to the return of my car. I especially appreciated the communication with my insurance company when there seemed to be a difference between the charges that they covered. Thank you. Hopefully I won’t need your service again but if I do I would not hesitate.
10/14/2023
Larry P. VERIFIED CUSTOMER
Vehicle Make : Honda
You and the team are the best and most professional body shop I’ve ever been. Great paint with and excellent assembly. Great administration and keeping in contact with me through the process. Thanks so much!
10/12/2023
Rick S. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire experience could not have been better. Abby Kerns was so easy to work with from her explanation of the repairs needed, her expertise as an estimator, and her communication during and after the process! She was as excited about the repairs as we were! The repairs are excellent! Our Honda Passport looks brand new! Your technicians are truly experts! Kayla and the other ladies at the reception area were wonderful and efficient! Kayla **** even helped me when I was having problems with my computer answering the Car Wise survey. I was able to complete a Google review and received a pleasant response! I will recommend Hendrick Luxury Collision Center Charleston to my friends and family! Thank you so much! Rick and Charlene Sigwald
10/9/2023
Rhonda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service- initial intake, follow up, etc. Hendrick Auto Body/Collision has worked on a few of our family vehicles & we have always been very pleased. Joel Morrell is fantastic to work with!
10/9/2023
Tameka S. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was AMAZING!!!
10/8/2023
Emma D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wonderful job, car looks great!
10/8/2023
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team did excellent in handling for me the outstanding issue remaining from my first visit. Very professional and thorough. Thank you!
10/8/2023
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gentleman who handled my claim was very thorough, and kept me informed throughout the process. The work was completed ahead of schedule, and when I picked up my vehicle, I was happy to see that my 2015 4Runner had not only been expertly repaired, but had been thoroughly cleaned as well, and was looking good as new! I would highly recommend'd Hendrick Collision to anyone in need of the services they provide.
10/8/2023
Anne P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for cleaning the Outback
10/8/2023