Your collision department did a great of keeping me informed of the progress of the repair of my SUV. Thank you!
1/16/2019
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication. Zero surprises.
1/16/2019
Connie B. VERIFIED CUSTOMER
Vehicle Make : Honda
I received a call to complete an evaluation/ survey emailed to me but I deleted it before I got the call. I am totally satisfied, if you want me to complete the evaluation please email it again.
1/16/2019
Perry T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great customer service, I was kept up to date on everything.
1/15/2019
Jim H. VERIFIED CUSTOMER
Vehicle Make : BMW
My original service advisor went out on medical leave during the course of my repairs and communication was poor regarding the status of my car. The final three days were frustrating as I would get the occasional email saying the car was in cleanup and QC. Trying to get a firm commitment when I would get my car back was difficult
1/15/2019
Cwo Louis. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Overall satisfied with repair. Truck delivered on time and I can not tell repair work was done. Looks as good as the day I took of the truck new.
1/15/2019
Karla W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the quote by app.
1/15/2019
Kendrick C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was an amazing experience, the front desk staff was so generous and caring.. so professional! And last but never least, the Techs did an amazing job on my Chevrolet! Pam elofson really helped me through out this process as well... thanks again!
1/15/2019
Kim B. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason was great to work with. Everything went as planned.
1/15/2019
Carrie R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was originally told that the job would take 2-3 days to complete. I dropped my car off on a Wednesday at 8am. I didn’t get the notice that they had even started working on it until 2 days later, and then ultimately it went **** day past the estimated completion date. Grand total my car was there 9 days (Wednesday-following Friday). The time estimate wasn’t even remotely close, and I don’t know why it wasn’t even started for 2 days after drop off.
1/15/2019
Vehicle Valet. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Hendrick is amazing! Wouldn’t think of taking my vehicle any where else. The all deserve raises!!!
1/15/2019
Kerry S. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin offered exemplary customer service. He provided feedback on the status of the car daily. I explained that I needed the car back by before Saturday and he did everything in his power to help accommodate me. but made sure the car was repaired fully.
1/13/2019
Glyn F. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job. My car looks great!
Thanks
1/13/2019
Virginia A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was taken care of and informed well on how things were going with the car. Being without my car was not a great experience, but knowing Hendrick was taking care of things gave me peace of mind.
Alyne Alexander
1/13/2019
Randy S. VERIFIED CUSTOMER
Vehicle Make : Ford
This was a very good experience, I was kept informed, my car looked very good, thanks for your professionalism.
1/13/2019
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
1/13/2019
James H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are snowbirds from Indiana and wasn’t familiar with this type of business. However, we have absolutely nothing to complain about or make suggestions. We were treated great, staff team was helpful and took great care of us. We will always come back there from now on and recommend to others. A great honest business!
1/13/2019
Barry E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick service and good communication
1/12/2019
Willliam M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very nice and helpful. Car looked great.
1/12/2019
Katherine H. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looks great! Customer service was great! Great communication on the status of the repair. Really liked the text message updates.