Very satisfied and would recommend to anyone needing your services. Thanks again. We were kept informed every step of the repairs.
10/26/2023
**** W. VERIFIED CUSTOMER
Vehicle Make : Ram
Tracie was a pleasure to work with and kept me updated throughout the process.
10/25/2023
Nancy W. VERIFIED CUSTOMER
Vehicle Make : BMW
Many thanks to Ryan Maye and Terrence for the exceptional customer service.
10/25/2023
William G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We had to wait almost 50 days for a part to come in from Tesla and our insurance company is only paying for 30 days of rental so we had to pay the teaming days of the renal of over two thousand dollars. Your body shop never told us that Tesla will get the parts quicker to the owner of the vehicle than a body shop or business. My wife called Tesla and had the part in 3 days. I asked Tesla when picking the part up and they confirmed it’s quicker if the owner orders even if it’s a certified Tesla shop. I feel that they with held this information to give there in house rental department extra business knowing that it will take longer than estimated. I also asked Tesla does the certified body shop is aware of the delay if they order parts compared ti an individual and they said definitely. I don’t expect to get refunded for the rental but I will definitely let corporate be informed about their practice and will post to inform all Tesla owners of what happened.
10/25/2023
Alton P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and the workmanship was also great.
10/25/2023
Hendrick J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything has gone smoothly. When I went to pick my car up Trent examined my car along with me.He noticed something I had not noticed, two items on the bumper cover had been damaged when they were installed! He told me that was not acceptable and he would order replacements for the two damaged items! That was great on his part. I am now just waiting for him to call me to bring my car back in for a approximate remove and reinstall! That is great he noticed and is going to take care of it for me! Great work Trent! I was so happy to get my car back I didn't even notice! I truly appreciate you! H. Jeter
10/23/2023
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair wasn't done correctly as they stated. I had to take my car back to have them finish the repairs. The employee named Joel told me he was sorry but he had "forgot to put the parts on" that were ordered to complete the repair.
10/22/2023
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
N/A
10/22/2023
Alanna C. VERIFIED CUSTOMER
Vehicle Make : Volvo
This business gets a 10/10. The people are warm and friendly and give top-notch customer service. I was updated on the status of my car every single day. My vehicle came out looking better than it did before the accident, and the work was completed earlier than expected. I would recommend this business to everyone.
10/22/2023
Polly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to buy a new battery within 48 hours of picking up my car. I was told when I picked it up that I "might have trouble starting it" because the battery ran down during "all the work on the door". I've left this feedback on a survey already and no one has contacted me. The repair was perfectly fine but I don't appreciate my car being returned with a dead or nearly dead battery.
10/21/2023
Ravi R. VERIFIED CUSTOMER
Vehicle Make : Honda
There were few delays but we were kept informed, which is appreciated. Car was delivered clean as well.
10/21/2023
Marylou A. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done, Yall! The work on my truck is impeccable, and your staff made the entire experience seamless!
10/21/2023
Cathleen O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
professional, timely and I was kept up to date on the repairs.
10/20/2023
Nate L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Vince was patient with all of my questions and as always very thorough in explaining what and why of what needed to be done, went above and beyond to make sure my jeep was "MOUNTAIN READY"--as always :)
10/19/2023
Andy A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great experience with staff and facility.
10/19/2023
Stephen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very easy and quick process. Very happy with the results
10/19/2023
Terance J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service. Very professional and timely with updates on my car. My car was spotless when I picked it up as well. They took great care of my corvette
10/19/2023
Roy L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your staff was great to work with and they did an amazing. Job