Jim was very prompt and helpful. This whole process went very smoothly!
2/1/2019
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It’s was done on time and they kept me up with the repairs and answers all my questions
2/1/2019
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I talked to was very professional. The repairs was done quickly. Again thanks.
2/1/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Job was done perfectly
2/1/2019
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional an experience was not as bad as I thought it would be haha
1/31/2019
Sherry E. VERIFIED CUSTOMER
Vehicle Make : Kia
I have nothing but positive to say about Hendrick Collision. I appreciated Kevin and Byron's professionalism. I appreciated the daily status updates. I appreciated never having to worry what was happening with my car. Thank you so much!!!
Sherry E
1/31/2019
Jordan V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Hendrick Collison did a fantastic job with my vehicle repairs will be using for any future business and recommend to anyone in need.
1/31/2019
Terry R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I can’t tell I ever had the accident, they were right on time with the completion, and I live how they handled the return of my rental.
I would recommend them to anyone.
1/31/2019
Thelma V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well pleased with work done on my vehicle
1/31/2019
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Honda
****Clamp did a superb job on keeping me informed on once or twice weekly. He is a plus in having an employee and representative of Hendrick Collision. My negative is I felt it took longer to do the job than necessary as it took almost two months and I made two months truck payments during this time period and of course was not able to drive vehicle.
1/31/2019
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Kia
very good work..appreciate the communication
1/31/2019
Kevins B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding Service
1/31/2019
Brttany T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerod took very good care of us. Thank you for a great experience!
1/31/2019
Kelley H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a wonderful job
1/31/2019
Claudia B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed of the process via phone calls and text messages. Everyone I spoke to was amazing!! I had the best experience ever and I will definitely recommend you guys. Thank you so much!
1/31/2019
Amber And. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast and friendly
1/31/2019
Wilford C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team is awesome. Extraordinary customer service.
1/31/2019
Vernon B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service.
1/31/2019
Jason P. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great!
1/31/2019
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle was dropped off about a month and a half ago. I'm not sure if you're aware but the first time we were told the car was ready (about 2 or 3 weeks ago) it actually had a cracked windshield. We did not drop it off with a cracked windshield, it broke in the repair process. The person we met with tried to give it back to us in that condition and suggested that we file a second claim with our insurance for a cracked windshield, which we did not break.
Prior to picking it up for the second time, we called to make sure it was ready. Then I called again to confirm that it was, in fact, ready. We got there to find the stereo was not working and the car was making a strange noise. Again, they tried to hand it off to us as is. My husband had to convince them to look into what was wrong. Finally they found the cause of the issue; the battery was dead.
After waiting for 2 hours in your office, my husband spent 2 more hours going from place to place to fix the problem. The car died in the process. Finally he was able to get the battery serviced because it was still under warranty (not broken because it was "too old", as the technician suggested).
Also our hood is still broken.