Toni as the receptionist and TJ as the rep upon completion were great. Your relationship with Enterprise works well.
4/9/2019
Taj H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job
4/9/2019
Brett S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service start to finish. They kept me informed and did great work.
4/8/2019
Antoinette C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job done by all
Thank you!!
4/8/2019
Samantha I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sending was awesome. Very friendly and kept me well informed. Thank you for great customer service.
4/8/2019
Susanne C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was repaired well. I was told Friday PM m
PM my car was being washed.....untrue.
The trunk is filthy and I will be cleaning this
weeken. Car repairs are great.
4/8/2019
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Dendi was Excellent and the work you guys did was also excellent
4/8/2019
Berkley W. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff I came in contact with was very pleasant professional and knowledgeable..
4/8/2019
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Just follow through....car was half vaccummed out...
4/8/2019
Nicole R. VERIFIED CUSTOMER
Vehicle Make : Audi
Tim did an excellent job keeping me updated about the repairs on my car. He was friendly, empathetic and quick to answer any questions that I had. Great service.
4/8/2019
Roger S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My Rogue was ready when expected, there were only two problems : The first was the enterprise rental service said that we had only two days of insurance and that was fine but when we took the vehicular back they charged us for all the days in which we did not agree. But we paid it away so there would not be a sene . We will never rent a car from them again. Second the hatch door wasn't clean on the inside and there is a nick in the plastic not sure if it was a used part. The paint looks great on the outside.
4/7/2019
Kaitlyn S. VERIFIED CUSTOMER
Vehicle Make : Ford
Recieved my car back and everything looks fitted well, however my left indicator makes a very arrhythmic ticking sound as if something wasn't reconnected properly when the front fascia was mounted. I can also see light scratching/orange peel on the lower bumper and new pony emblem.
4/7/2019
Cynthia O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Efficient and professional. Thank you.
4/7/2019
Justin L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Promptness with contacting me regarding parts needed to be ordered and being transparent regarding the work needing to be done was stellar. The customer service was great and I would absolutely recommend prospective customers to buy at Rick Hendrick Chevrolet in Norfolk.
4/6/2019
Charles M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great!!
4/6/2019
Lauren C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was raining when I picked my car up and was not able to get a good look at the work, but my tail light had to be replaced. When I got home, I noticed the new tail light partially sticks out and does not fit like the other tail light. I will be calling Monday.
4/6/2019
Anjanette H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional
4/6/2019
Marc F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional!!!!!
4/6/2019
William C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Would like a target completion date. Felt little sense of urgency to complete job. Like focus on quality but I wanted car back.