Hendrick Collision Centers

No, I was completely satisfied.

Everyone's effort is much appreciated. Such an amazing job, nobody will know that the car was in an accident. Front office staff and Mike are the BEST!

Everything looks great!

Great work. The best part was the advisor, Jeremy Fairfax. He is fantastic. I could not have had a better advisor than him. Thank you and thank Jeremy again for me. Mike Clemmons

Dean did a great job of explaining and keeping me up to date on repairs.

You guys are just too awesome you've taken care of all my needs you're very polite very efficient everybody there are just blessed I appreciate everything you've done I am completely satisfied and out of **** out of 10 you're 11 thanks again God bless you all

We have been so happy and satisfied with all our dealings with the Henderick family. We bought our vehicle from Hendericks at CDRJ in Duluth,Ga. Shortly after purchase we were hit by a hit and run driver. Our truck was appraised and then repaired by an amazing team at the Buford,Ga collision facility. Our experiences with y’all have been professional,helpful, and truly top knotch in all areas We are happy to be part of the Hendericks family. Thank You.

Brad is what represents the best of 1st class customer service!

Good Job. Finished early and the car looks good. Thanks for the effort. John and Barbara

Steve and Tamara and Wanda were my three main points of contact for my repair service. Wanda helped me with figuring out who to talk to and get everything set up. She was also pivotal with contacting the insurance company and helping with me getting put into a rental. She was a very nice, understanding and helpful associate and she really puts you in a good mood despite the fact that you’re most likely coming in with a problem. Tamara was excellent with alerting me to every step of the repair process and being my main point of contact for any holdups, issues with insurance or asking the questions that I needed to know about. She was very aggressive about making sure I was being treated properly by the insurance company that was footing the bill for the repair (I was a claimant against someone else’s insurance). Though I had problems with the insurance company, I felt like she had my back every step of the way and I knew I was in good hands. Steve was the behind the scenes operator and if there was a delicate situation, he was the one calling me and guiding me through the process. He was very thorough with his explanations and I could tell that he has been in this position long enough to have seen it all; the good and the bad. He is very committed to building a longstanding customer relationship and with the excellent work performed on my Civic Si repair, as well as Wanda and Tamara’s top of the line service, they have found one. The door and the body repair make the driver’s side of the car look brand new. If I have any other damage, my first step will be to call Hendrick Collision.

Dendi was great to work with and made an unhappy experience great!

Thanks for getting the car done so quickly and keeping me informed of the process.

Above and beyond what I expected, A+

You all made this very easy. Thank you

Excellent work.. Great customer service

Everything and everyone was awesome.

Good work, took much longer than expected.

My repair experience with Hendrick was reassuring and the end result very good. Deanna and Kasey were helpful, respectful, and I appreciated their level of customer service.

Car was "done" quickly, so that was a plus. However there was an issue with the clear bra for the front, so that delayed it **** week. Then when I was told it was ready, when I looked it over, there were scratches and damage from the repair (not from the initial accident), including a new scratch on the tailgate. There were some other minor issues as well. All should have been caught by actually looking at the car (I loooked at it for 2 minutes and knew it wasnt done). My wife had gotten off early to drive me to pick it up, so that was frustrating. It was frustrating too since it had sat for a week waiting for the bra, someone should have looked at it. After two more days it was finally finished.

Repeat customer. Great experience every time.