Your reception people are friendly and your repair technicians were knowledgeable and customer oriented. The actual repair work was flawless! What more could one ask?
6/18/2019
Christopher W. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone I encountered were nice and professional. I thought I would not have my car for a few days. They made my day when they called me the same day. I brought it in around 9:30 AM and drove it home repaired, around 5 PM. That’s remarkable turnaround.
6/18/2019
MINNIE T. VERIFIED CUSTOMER
Vehicle Make : FORD
I was concerned about parts bring used on my auto and was at ease once Jeff too time to explain the process to me. Appreciated the text updates so I didn’t have to wonder or make phone calls to check on my car. Jeff was available during the repairs for questions and advise me that he is still available after I picked up my auto If there are any problems with the vehicle.
6/18/2019
Robert P. VERIFIED CUSTOMER
Vehicle Make : BMW
My car now has swirl lines in the paint on the hood. Other than that, I am happy with the results.
6/18/2019
Alyssa J. VERIFIED CUSTOMER
Vehicle Make : HONDA
The hospitality was great and each individual was explained the information I needed in detail. I appreciated the good customer service I received from the collision center.
6/18/2019
Maniya A. VERIFIED CUSTOMER
Vehicle Make : ACURA
Awesome Team! Thank you :)
6/18/2019
Marie M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Kevin was great
6/17/2019
LOUIS N. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Repairs delivered as promised and on the time estimated.
6/17/2019
LOU S. VERIFIED CUSTOMER
Vehicle Make : BMW
My husband and I were completely satisfied with our service. Karen made sure that we were satisfied and happy. She made sure we got our car for our vacation travels. I'm often asked why I purchased a BMW and to be quite honest its because of Hendrick and their attention to detail and to their care of customers. Thank you!!
6/17/2019
SEETA C. VERIFIED CUSTOMER
Vehicle Make : HONDA
My Car got fixed faster than expected and it looks brand new
6/17/2019
RICHARD W. VERIFIED CUSTOMER
Vehicle Make : BMW
Just got car from hendrick bmw where it was dropped for service
Repairs (new bumper and Wheel extender) look great
Randall helped me with getting glovebox repaired and getting car dropped at dealer for service
Much appreciated
Best
6/17/2019
Stanley L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jim kept us well informed.
6/17/2019
FAITH K. VERIFIED CUSTOMER
Vehicle Make : HONDA
Matt was a delight to work with, as usual. I appreciate the attention to detail and the fantastic communication.
Thank you!
6/17/2019
AMANDA G. VERIFIED CUSTOMER
Vehicle Make : AUDI
John Malave, our service coordinator, was excellent. He was a very good communicator, friendly and professional.
6/17/2019
Cameron P. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Satisfactory.
6/17/2019
BOBBY B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The experience was great.
6/16/2019
Harry B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
A perfect job excellent service done on time thanks
6/16/2019
JAY C. VERIFIED CUSTOMER
Vehicle Make : BMW
Tyler stood by us as we went back and forth with the insurance company not wanting to pay for OEM parts as required by BMW. Thank you to Tyler for helping us through this all and keeping us informed each step of the way.
6/16/2019
BOB B. VERIFIED CUSTOMER
Vehicle Make : MINI
We question whether one of the parts which was paid for was, in fact, replaced. When we dropped off our car, it was in top running condition. After one night at your Collision Center, when we picked up the car, the battery was drained despite the fact the battery had been replaced at your Service Center only six months ago. None of our interactions with your Collision Center were pleasant from trying to schedule an appointment to being told the car was ready when it was not to picking up the car.
6/16/2019
MICHELLE M. VERIFIED CUSTOMER
Vehicle Make : KIA
Deanna was awesome. Very thorough and excellent with communication. She made everything easy. Thank you!