At first, I was nervous about Hendrick fixing my Tesla Model S. But Brian made me feel much better after we discussed how many models they fix and the ordering process. They fixed my car within the window that Brian promised. He was very courteous and professional throughout my experience.
2/5/2024
Kelvin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service and Great communication on status.
2/5/2024
Kumar G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Satisfied with the service
2/4/2024
Jerome-and-caroly L. VERIFIED CUSTOMER
Vehicle Make : Jeep
While I didn't meet everyone who worked on my car, I did have the pleasure of working with Shanna in the office. She is top-notch.
2/4/2024
Olivia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The side that wasn't hit was left damaged and now I'm waiting on a part that's on backorder indefinitely for a vehicle I purchased last June. Never had a part broken at a repair center Ever. Vehicle was given back without items in cargo area returned to the original state. Very disappointed how my vehicle was handled. Higher manager could care less and total disregard. If I was aware of the collision shop at Southern States I would have had the repair completed there. Highly do not recommend.
2/4/2024
Yvonne B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kept me informed, i. And out quickly
2/2/2024
Tyerica N. VERIFIED CUSTOMER
Vehicle Make : Acura
The repair was fast without compromising on the quality of work. My point of contact, Joe****, was extremely polite, professional, and kept me abreast of all changes and updates. I will recommend the facility to family and friends and will return if I am in need of body work in the future.
2/2/2024
Aha A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Their extreme dedication in listening to my concerns and having the right answers will further encourage me to share my experience with others especially my Tesla family who may ever be in need of repairs shall that time arise.
2/1/2024
Nicyel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cedric was amazing!! From Nic with Toyota
2/1/2024
Art E. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew was great and got in done fast
2/1/2024
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
I have submitted my critique two addtional times, so please don't ask again!!
1/31/2024
Bambie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. The work was phenomenal, the customer service was friendly and efficient. Great communication.
1/29/2024
Earl J. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were satisfied, however, the trim on the bumper is falling off. Will have to mar appointment to bring it back.
Regards,
Earl J
1/28/2024
Joanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people & beautiful job.
1/28/2024
Eddie L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Russell helped us from start to finish and did a fantastic job! The communication was wonderful and the timeline was reasonable. The car is back to brand new and we are beyond satisfied with the results. Thank you so much for taking great care of our car!
1/28/2024
Russ S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional organization! Always keeping you in to date on repairs. Michael, Hannah and Amy are the absolute best to work with.
1/28/2024
Rocco R. VERIFIED CUSTOMER
Vehicle Make : Ram
Trent and Linda were EXCEPTIONAL. Almost makes me want car repair again soon.
1/27/2024
Thelma W. VERIFIED CUSTOMER
Vehicle Make : Ford
So far no problem
1/27/2024
Alesia D. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew and his team were great to work with. They were very professional and yet were like family. I was given exceptional service and was always updated on the status of the repairs. They repaired my car in record time. Thank you to Andrew and the technician who took special care of me and my car.