The repairs looked good when I picked t
my vehicle up but they did take longer than the expected 5-6 days
10/3/2024
William F. VERIFIED CUSTOMER
Vehicle Make : Buick
Well done
10/3/2024
Delores D. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank You Jeremy
10/1/2024
Linda W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Hendricks were great to work with. They take care of your car like it was their own. They take pride in their work and want everything to be perfect when you leave. Great company!!
9/29/2024
Thelma M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I recently submitted a satisfaction survey, however I will again state my satisfaction. I was greeted pleasantly and was given explicit directions on the procedures to follow. Mrs Pam was very professional and assisted me with important directives to follow. The service staff appeared to have taken care of the car during the repair process. Overall , I was very satisfied and Mrs Pam after delivering the vehicle, followed up with me to ensure that I was completely satisfied.
Thanks Dr. Thelma J. Metcalf
9/28/2024
Glenn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim was the best , and very helpful!
9/24/2024
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Terrence and Ryan are top notch
9/24/2024
Roderick A. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The repair work on my Mercedes was exceptional. It’s as though the accident never occurred. Dindi was very helpful.
9/23/2024
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone in the office is great! The body shop techs do a great job and fixed what GM let roll out for sell that honestly shouldn’t have passed quality inspection. Very pleased with everyone and the work done.
9/23/2024
Antonio H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was perfect
9/23/2024
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ben was great. I've sent previous positive reviews
9/21/2024
Kelly A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Compared to other collision shops, Hendrick is superior in repairs & customer service. I appreciated the updates & call. The pick-up & drop-off process was even smooth. Thank you Hendrick Collision of Rock Hill.
9/21/2024
Sylvester W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thank you, your shop has worked on 3 of my vehicles and each one came out beautiful. Thank you so much for the great work.
9/21/2024
Philip W. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional but friendly staff ! Kept us updated and the job was finished sooner than expected. We will continue to use Hendrick Collision when needed.
9/21/2024
Chris L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great staff, great work!
9/21/2024
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of the work was great and the customer service conversations each associate I've worked with (Stephanie, Cory, Jax) were helpful, polite, and definitely met the standards I'd expect of Hendrick Luxury Collision. I can't say that I'm fully satisfied though because my car was in the shop for 81 days, and while I understand the first several days of that were navigating insurance supplements, there is no world in which that is an acceptable length of time for the work.
9/20/2024
Barry S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, great job!
9/20/2024
Renee K. VERIFIED CUSTOMER
Vehicle Make : Mazda
All good from repair to customer service. Thank you.