Paint job was not professionally completed on my GLC Mercedes. Contacted USAA regarding the dissatisfaction and scheduled to return for repair on area that was incomplete. I will definitely spread the word regarding the quick incomplete/inexperienced service done by the persons that completed the paint work.
7/23/2019
OSIEPHIA J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The process was very efficient, the staff was very attentive and courteous... they kept me informed on the status of my repair. My vehicle was brought back to life after the work they performed. Overall I am super pleased with my experience.
7/23/2019
Timothy R. VERIFIED CUSTOMER
Vehicle Make : BUICK
Thank you Mike In by 9 out by 5 Last Friday was AWESOME, SAME DAY Great SERVICE.I was able to spend quality time with my son and grandchildren who live in Seminole.
7/22/2019
WANDA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job on my car! I was so impressed with being kept up to date as my car was being fixed. Thank you!!
7/22/2019
John K. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Very well organized. Excellent repair work, timely and a friendly experience. Thank you!!
7/22/2019
Rachel H. VERIFIED CUSTOMER
Vehicle Make : GMC
Loved the daily updates. Car was finished early. Everyone was super friendly
7/22/2019
CLAUDETE D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jeff kept us updated and even managed to finish the repairs early.
7/22/2019
NICOLE B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The staff at Hendrick Collision always goes above and beyond while delivering exceptional customer service and the repair work always exceeds my expectations. Thank you for a job well done!!
7/22/2019
JOHN F. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everything was good with repair and service. If I had one complaint it would be leaving a voicemail and not getting a return call
7/22/2019
EARNEST D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very good
7/21/2019
JONATHAN P. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone who I worked with in the office was great. 21 days - even with having to file a supplement - is really excessive.
7/21/2019
Gabriel G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job with communication and keeping me updated about the progress on my vehicles repair. Friendly staff
7/21/2019
EDWARD J. VERIFIED CUSTOMER
Vehicle Make : ACURA
Jerry was spot on and actually beat his repair estimates. I was updated at every significant step.
Combined with excellent rental support; I am very happy.
7/21/2019
ALAURA G. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
A delightful experience starting with the reception with Amanda on to the polite Ryan Rice who followed through the process!
Job well done.
7/20/2019
ANDRE H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Customer Service and updates regarding the repairs were greatly appreciated.
7/20/2019
Anne N. VERIFIED CUSTOMER
Vehicle Make : JEEP
The people at Hendrick are kind and informative, really very wonderful. The service was impeccable, they even detailed my car!
I have a love-hate relationship with Hendrick...I don't want to be there because it means my car is hurt...but I LOVE the peeps!!
7/20/2019
THEODORE P. VERIFIED CUSTOMER
Vehicle Make : BMW
Would like the paint job redone. Not smooth.
7/20/2019
Florine W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I Thank the whole team for all the work they done and God bless you all.
7/20/2019
JEFF C. VERIFIED CUSTOMER
Vehicle Make : HONDA
John did a great job communicating and letting us know what was going on during repairs.