Everything was great except the fact that I dropped my car off with a quarter or so tank of gas and when I picked it up it was on e and the low fuel had came on so I didn’t know how far I could even make it without running out of gas. Thankfully there’s a gas station 2 minutes from the shop. The customer service was great the length of time was good and the rental process was great. Will use Hendricks again if I need to.
7/26/2019
Deacon O. VERIFIED CUSTOMER
Vehicle Make : RAM
NA
7/26/2019
VICTOR A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I know it isnt completely the repair facilities fault but it is still frustrating when my car is lost for over a week due to miscommunication.
7/26/2019
**** B. VERIFIED CUSTOMER
Vehicle Make : BUICK
The work was timely and I was kept informed throughout the repair process.
7/26/2019
Kim J. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
From the start with an estimate with Jim Scrimaldi until I picked my car up I had very good service. Jim kept me updated and I knew exactly when my car was ready!
7/26/2019
Ronald S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Randall was very professional and courteous at all times. He kept me informed of any matters concerning my auto. I'm very pleased with the repair and the looks of the vehicle.
7/26/2019
Barbara V. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The repair of the damage from my accident looks great. Thank you
7/26/2019
Monica R. VERIFIED CUSTOMER
Vehicle Make : HONDA
They did a nice job
7/26/2019
Lenora P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Keep up the good work.keep up yourcourtsey and professionalism
7/25/2019
MILTON T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Technical very helpful and punctual,,Advised me on future
Items that will need repair, Rating scale is 10, Thanks!!
7/25/2019
Qujannia P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Hendrick did a wonderful job on my repairs I’m happy to say the least
7/25/2019
Jessica T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Dendi was great about stayed in constant communication with me about each step of the process. Very happy with the service that she and others provided. Thank you
7/25/2019
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Jim was very communicative during the process!
7/25/2019
GRACE P. VERIFIED CUSTOMER
Vehicle Make : DODGE
Staff was friendly, communicated well, and got the job done quickly!
7/25/2019
Jessica L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Car looked great, had been washed, and the inside was vacuumed. The service rep was friendly and helpful and everything was taken care of quickly. Thank you!
7/25/2019
SAMIR H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The repairs took three times as long as we were originally told.