Kevin kept me updated on the progress and it was ready when he said it would be ready. The quality of work done was done very well, like the truck had never been hit.
8/11/2019
PAUL C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything was fine, ****too care of me. One issue is once I got my car back my radio was not working properly. I called ****and said to bring it back and he will see what's going on.
8/11/2019
JAMETTA B. VERIFIED CUSTOMER
Vehicle Make : MASERATI
Thank you Jeff and Matt
8/10/2019
Charles R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional and kept me informed throughout the process. Thank you.
8/10/2019
JOAN W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Todd kept me informed of the process and gave great customer service! My car was ready 5 days earlier than planned. So thanks to all the folks that made that happen.
8/10/2019
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : HONDA
My customer service rep Andrew was fabulous! We need more customer service guys like him!
8/10/2019
CHERYL R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
All who were involved did a great job and for that I thank you all
8/10/2019
SARAH D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Thank you so much! I brought a mess to you guys and my car feels like new
8/10/2019
DEBBIE M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Repair appears to be good but the car was hand washed and immaculate prior to being dropped off, but not clean when I picked it up. That wouldn't be so bad except my bill shows I was charged 25.00 for cleaning??
8/10/2019
HELENSTEEN B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The ladies at the front desk were extremely professional and kept me informed on the status of my vehicle. The representative that estimated the damages, explained the condition and assured me that it would look brand new again, which it did. So glad I made Hendrick Collision my choice for care. Thanks!
8/10/2019
MARLENE W. VERIFIED CUSTOMER
Vehicle Make : DODGE
The job was well done and it was pretty quick getting the truck back...
8/9/2019
Katie H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Kept me informed on the progress of my car. Handle the other insurance company for me. Awesome customer service! Very satisfied customer.
8/9/2019
MARIA B. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Very happy with the quality of service and excellent customer service. Vehicle looks like it came right out of the showroom. Kiddos to all involved in my vehicle
8/9/2019
RHONDA H. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you to everyone who worked on my vehicle. A special thanks to Dendi Willard!
It is so good to have my car back!!
8/9/2019
Darlene K. VERIFIED CUSTOMER
Vehicle Make : HONDA
Looks like new. I was told it be done in 4 days and it was ready no delay.
8/9/2019
KATRINA L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very well done. The team kept informing me about my updates, which was nice and helpful. I was getting voicemails about my updates even though I couldn’t answer their calls, so I know what was happening. Their customer service was great even the front desk lady. I’m very satisfied at the fact that my car looks like how I got it the first time. Surprised that it was so shiny and my wheels!! It looked really great!! The guy who talked to me towards the end too was really thorough. Even though I was given a piece of paper of what they fixed, the guy was able to sum up what was fixed. Overall, thank you!! -Katrina
8/9/2019
Crystal S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Your team did a great job, as usual. I like the fact that I could turn my rental car in at your place. Even though Enterprise did call me looking for their car
8/9/2019
Douglass N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jim was very helpful and professional
8/9/2019
Melinda Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The communication from you via text was absolutely the best. It kept me informed at all times on the status of my car. Your employees were extremely professional, courteous and proficient. Also getting the rental car right there made the whole process so much easier. Just less stressful all the way around. Also my car looks great!
8/9/2019
PETER D. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Staff was excellent to work with. Great communication, quick and work looked good.