The repair was completed earlier than expected which was very helpful as we had only one car for two people during that time. Everyone we interacted with at Terry Labonte was courteous and knowledgeable.
8/13/2019
EVELYN R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good job
Good people
Thanks
8/13/2019
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great service and quality of work, as usual. Thanks!
8/13/2019
Chace B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Hendrick will do anything they can to help the customer.
I am on truck 3 , and shopping for new now
8/13/2019
DONTAVVIOUS C. VERIFIED CUSTOMER
Vehicle Make : HONDA
****is the man! The best mechanic!
8/13/2019
Holly S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
From walking in with my damaged car to walking out with it fixed
Everything went smoothly!! ??????????
8/13/2019
KEITH P. VERIFIED CUSTOMER
Vehicle Make : KIA
Excellent body work. Very pleased. Adviser was also friendly and professional. Thank you, again. This is my second time I have used Hendricks.
8/13/2019
Bryce C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
James scrimale was very helpful and professional.
8/13/2019
GERTRUDE U. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The persons who spoke to us were very pleasant. They answered all my questions with accurate information. I was kept apprised as to the repairs being made. Lastly they walked to the car with us & explained how the repairs were made. The rental car gentleman was very pleasant & quite talkative. Good experience
8/13/2019
WALTON A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent customer service throughout the entire experience. Handled everything in a timely manner. Couldn't be more pleased.
Thanks
8/13/2019
MARY R. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Hendrick Collision was very professional and did a wonderful job on my vehicle. MARY R
8/13/2019
AARON D. VERIFIED CUSTOMER
Vehicle Make : VOLVO
I was extremely disappointed with the lack of communication. My car was at your collision center for almost a month and I never received a call. I had to call the night before I picked up my car to see if I had to plan on taking time from work for the pick, and I was told by your front desk to call back when my advisor was around. When your clients are in rental cars and have to schedule time to come to your location, it is a courtesy to at least help them plan how to get the rental returned on time. I was also very upset that anytime I call to ask questions, i'd be told to call back when my advisor was available. It shows that there is much room for improvement with the management of the shop if only one person can get me information on my vehicle. Also, I did not appreciate getting vague emails with "updates". I would expect more from than the equivalent of a text message when it comes to the status of repairs to my car.
8/13/2019
Nicole D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Todd was very helpful and friendly. He went above and beyond to ensure my experience was a pleasant one.
8/13/2019
Richard T. VERIFIED CUSTOMER
Vehicle Make : KIA
Very accommodating, very friendly. Everything was on time. Very smooth sailing process.
8/12/2019
SARAH B. VERIFIED CUSTOMER
Vehicle Make : KIA
I loved how great Hendrick Collision was with keeping me updated on the progress of my repairs, and what they'd found and what next steps would be taken! Such a dream to work with!
8/12/2019
Shiksha M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jason Livingston was super helpful and informative. I’m 100% satisfied with the service Jason provided and made me understood each and every details.
8/12/2019
MONICA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
No problems. Very happy
8/12/2019
SAMANTHA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing customer service!!!
8/12/2019
Julie F. VERIFIED CUSTOMER
Vehicle Make : HONDA
The work was complete in the time frame stated and car came back looking excellent.