Job well done. Todd was great communicator and kept me up to date and handled the entire process with professionalism. Will definitely use Hendrick’s for future needs as well as recommendations to others
9/26/2019
MARY J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Thank you for the great work on my Nissan and thank Mr. Brian for taking good care his customer service is. Awesome. Great job team Hendricks. Another satisfied customer.
9/26/2019
Linda J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Jim Scrimale was helpful and informative keeping me apprised throughout. Though a collision is never good the process was far better due to Jim.
9/26/2019
JOHN G. VERIFIED CUSTOMER
Vehicle Make : BMW
overall the work done to my car I was very satisfied with. one thing I was disappointed with was the car was not clean when I picked it. You would think with body work that needed to be looked at they would of washed the car the morning when they know you are coming to pick it up. It must of been washed a couple of days before. It was covered in dust from the parking lot I guess.
After getting home and washing it I found a scuff on the right rear quarter panel that was missed. Also the rocker panel was not aligned properly and the front bumper in the center was not fastened correctly. I brought the car back today. The scuff was taken care of. That looks great. The rocker was made to look better but its still not completely correct but I will live wit it. The bumper they did not want to deal with and I was just blown off. Service adviser said the bumper would need to be dropped to look at and she shrugged her shoulders like oh well. I felt like my problems were bothering her. She was polite but dismissive.
the door they replaced and paint work was excellent.
9/26/2019
Tazhane J. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Car looks good as new great job
9/26/2019
DEBBIE T. VERIFIED CUSTOMER
Vehicle Make : KIA
Communication was great and Rodney was awesome. The folks at the front desk were very friendly and helpful. Thank you!
9/25/2019
LISA B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great service! Car looks just like new! Thank you!
9/25/2019
Marcia S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Very professional, friendly and kept me well informed of the status of my car. Thanks so much. Marcia S
9/25/2019
**** L. VERIFIED CUSTOMER
Vehicle Make : FORD
Was very satisfied with the quick service. Never had any dealings with the Chevrolet dealership before this. Custoner service was first class.
9/25/2019
JOSE C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very friendly staff and kept me updated on my vehicle’s repair
9/25/2019
JO B. VERIFIED CUSTOMER
Vehicle Make : HONDA
The repair work was done in a timely fashion and the car looks great. I was kept apprised of the status throughout the process. It was a very pleasant experience. Thank you!
9/25/2019
BARBARA T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for all that you did in repairing my car. It looks great. I will recommend you and your staff to friends and family. Thank you again!
9/25/2019
William H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was extremely helpful and kept me up to date on my vehicle. My car looks great!
9/25/2019
AARON L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job!
9/25/2019
CHRISTIAN E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
There are some employee(s) that are truly representative of there employer and I find one of those in your company - Stern Lynch. Stern demonstrated above and beyond customer service to me and he showed great concern to my need. Stern was easy to talk to and he listened very attentively and responds very positively. Stern simply cares for his customers and their needs I could not have asked for anything better under my situation, Stern is a man of integrity and a rare breed in in our business environment today.
Thank you Stern.
Christian.
9/25/2019
HARRY M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
A good job was done thank you very much
9/25/2019
Alex C. VERIFIED CUSTOMER
Vehicle Make : BMW
An issue with the brakes that I mentioned multiple times throughout the time that my car was in the shop, was not addressed. Now after being without my car for multiple weeks, I have to take it back into the shop to get it fixed when it could have been taken care of when it was already in.
9/25/2019
LYNNETTE W. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I'm very impressed with the service received from Hendrck Collison from estimate to repairs! The service was Excellent! I would totally recommend to anyone!
9/25/2019
Michael R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Dendi Willard was easy to work with. She helped me understand the repair process and kept me updated as to the progress. All of the estimates were on target except for time to completion. My car now looks and drives like new. Well done.