The entire experience was perfect. Everyone was kind, informative, and helpful. Great environment.
10/9/2019
Sara M. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
My experience was fantastic! It was stress free and simple!
10/9/2019
KATHRYN T. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
I loved getting all the text updates and phone calls. It saved me a lot of time following up. A very nice young man went over the repairs and showed me what had been done. He addressed all of my concerns. Overall, it was exceptional customer service. Other companies could learn from you and your process. Kudos to all. Thank you, Kathryn Trew
10/9/2019
ROSE H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Brian kept me updated throughout the whole process
I was very pleased with the work done and would reccomend you to my friends.
10/9/2019
Jake G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job. Truck looks great
10/9/2019
Patricia B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I am having problems unlockingllng the driver's door, both from inside & outside. Is there something that was done to the mechanism while the mirror was being repaired?
10/9/2019
BRANDON J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Quick, polite service. I am totally satisfied.
10/9/2019
BARBARA M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The staff was outstanding! Extremely satisfied with the car repairs done
10/8/2019
MARVIN P. VERIFIED CUSTOMER
Vehicle Make : RAM
Multiple problems identified during my drive home and now, after being inconvenienced in a rental for 30 days while my vehicle was being repaired, I now have to take my vehicle to another shop to fix those deficiencies. Unsat!
10/8/2019
Annamarie G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They did a great job. Thettra is very nice and helpful. Tyler was my go to person. He would update me every few days. The only problem you have is space. There is NO PARKING PLACES. It is a wonder you don't have fender benders there.
10/8/2019
BYRON M. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice
10/8/2019
Zana N. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Excellent service from Tim Larson. He was extremely understanding, and professional. He demonstrated patience and compassion during a time it was greatly appreciated. Excellent service, And I have already mention the great and quick service to several others. Keep up the great work with employees like Tim!!!
10/8/2019
ZACHARY E. VERIFIED CUSTOMER
Vehicle Make : BUICK
Excellent service, and return the car with great repair work and on time.
10/8/2019
JOSEPH A. VERIFIED CUSTOMER
Vehicle Make : ACURA
The estimate was 9 days (7 business days) off because **** part had not come in yet. Had I not been calling daily to get updates, I don't think I would have been updated at all. Each time I called, I was essentially told "it should be in tomorrow". This was frustrating, but I know how parts and shipping can be delayed. It would have been awesome if you had given me the tracking info for the is so I could just keep myself updated without having to call to bother you every day!
10/8/2019
Harry W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Efficient and pleasant to work with!
10/7/2019
CHRISTINE W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Although they forgot to change the oil and check the maintenance symbol on the dashboard, the overall work by the collision dept was excellent.
Johathan was very attentive.
10/7/2019
BRENDA H. VERIFIED CUSTOMER
Vehicle Make : HONDA
My experience was great. ****did a fantastic job, by keeping me updated on every aspect of the job. I will return for future services if needed
10/7/2019
Scott W. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great job to the whole team at Hendrick Collision!
10/7/2019
Sonja W. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Frank is always wonderful to work with. I received updates regularly on how the repairs were progressing and called me once completed to arrangement pickup. Overall I like working with them.
10/7/2019
Sydney T. VERIFIED CUSTOMER
Vehicle Make : BUICK
I really did enjoy working with ya'll. Todd was so
helpful. The ladies we worked with were so nice. Thank you again for a great job.
Sydney T