Amazing customer service from start to finish! Brandon and I want to say her name was Tiffany but I’m not sure kept me updated every step of the way, they took excellent care of me and my car and made a stressful situation less stressed I genuinely didn’t worry about my car while it was being repaired. Getting it back I can’t even see where the accident happen it’s good as new! Thank you guys so much!
10/10/2019
VICTOR R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great experience
10/10/2019
GERALD L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Always kept me informed and always returned calls. The repairs were above expectations. Very happy!
10/10/2019
Darrell A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
From the time I got to the repair facility & dealt with the insurance agent, the receptionist at the front counter to the gentleman that was going to do the repairs, it was very professional & stress free. Excellent place of business. I am looking forward to future business with Terry Lebonte & Hendricks as well. Thank you.
10/10/2019
michael a. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The estimated time was not correct. I was told 'about a week', but it took 10 days. Otherwise, everything was good.
10/10/2019
jose m. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jeff Lowman is your best employee there. He answered all my questions and had my car ready sooner than expected.
10/10/2019
ROMIA B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Very satisfied with the customer service and the excellent work on my vehicle I would recommend them to anyone needing repairs.
10/10/2019
SHARON O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great service and follow up! Receiving text messages on progress is a great way to communicate the progress.
10/10/2019
CHARLES T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
STAFF IS EXCELLENT AND WORK ON EXTERIOR WAS AWESOME!
10/10/2019
Jerry H. VERIFIED CUSTOMER
Vehicle Make : HONDA
They kept us informed on the progress of the repairs and they completed the job ahead of time. Everyone we talked with, especially Jason was very knowledgeable, courteous, helyand fruendly. If anyone ask us about the service we received,, we would definitely recommend you.
10/10/2019
TYRONE A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The service was great
10/9/2019
GARRETT N. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
I have no complaints. Everything went smoothly and everyone I spoke with was helpful and friendly. Jeff with USAA was excellent! I really appreciate the small things he did to insure a more personable experience.
10/9/2019
LOUISE C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was very pleased with everyone I came in contact with. Very professional,courteous, and helpful. My car looks as good as new. I would recommend you to anyone needing your services. Thank you.
10/9/2019
ROBERT C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Excellent customer service and quality repairs. I am very happy with the whole experience.
10/9/2019
Karen A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was completely satisfied with the body work but I was not happy getting back a car with dust and footprints on the inside. I keep an immaculate Tahoe, as I have kept all my previously owned Chevy’s I purchased from Mac. While this was not a major complaint it was disappointing as I have always gotten by vehicles returned spotless.
10/9/2019
GEORGE S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Super satisfied!!!!
10/9/2019
JOHN P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great communication and customer service. And car repair looks great’
10/9/2019
KEIRSTIN C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Ryan Rice was very thorough with going over everything that was going to be done to my Cruze. He made sure that I was well taken care at the front and that he would get my car back to me as soon as possible.