Excellent experience all the way around. Vehicle also ready earlier than planned which saved me money on rental. Thanks so much.
11/11/2019
KELLY K. VERIFIED CUSTOMER
Vehicle Make : GMC
Tony & his entire team are again great to work with on getting my car fixed. Will continue to use Hendrick for future repairs if needed.
11/11/2019
DENISE T. VERIFIED CUSTOMER
Vehicle Make : HONDA
I was so happy with my repair and with Bret and his customer service..I was never in the dark about my repair..I heard from him on a daily basis..I would highly recommend Hendrix Collision repair to everyone
11/10/2019
LINDA G. VERIFIED CUSTOMER
Vehicle Make : FORD
There’s a great big rubber strip on the passenger side window that wasn’t affixed to the car. I will follow up with this on Monday.
11/10/2019
Anthony O. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional. Great documentation. A class act.
11/9/2019
**** H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Geico was great and your team did an awesome job
it was only one small bump in the road on the bumper didn’t show on time
Your process was fast and easy and you had good people that kept in contact every step of the way
11/9/2019
KAREN K. VERIFIED CUSTOMER
Vehicle Make : HONDA
looks brand new after the body work, and was cleaned up very thoroughly.
11/9/2019
Cody B. VERIFIED CUSTOMER
Vehicle Make : RAM
It was one of the best experiences I've ever had my paint looks like a mirror everything's gorgeous thank you Hendrix for everything you do
11/9/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Beautiful work guys. You are a great company
11/9/2019
MARYANNE W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job, speedy service, but my trunk doesn’t close quite right. It is certainly better than before but not exactly right. I’m a bit concerned it may eventually be harder to close. I hope that conversely, it will be easier to close over time. I will let you know if problems persist.
11/9/2019
Juanita B. VERIFIED CUSTOMER
Vehicle Make : KIA
Great fast and kept me informed.
11/9/2019
MAURICE W. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I was totally satisfied with their work, will come back if any body work need to be done
11/9/2019
RICK C. VERIFIED CUSTOMER
Vehicle Make : HONDA
The car took an extra 8-10 days to complete which in itself would have been okay. The paint is wavy and the emblem is missing on one side of the car. The door gap is about twice as wide as the door that was not repaired.
One of the seams under the door that was repaired was welded or painted in away that the factory seam no longer exist matching the car design from the manufacturer Hard to explain without seeing this issue, but I was very surprised to see this type of workmanship.
Overall, I have to say I was disappointed In the overall repair.
I’m normally willing to accept some inconsistencies, but In this particular scenario there are so many things that appear to be incorrect.
Rick
11/9/2019
JAZZMON C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Andrew was amazing he communicated and got the job done !
11/9/2019
Terry E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent body work. Getting my vehicle back all cleaned up is a very appreciated bonus.
11/9/2019
Enold G. VERIFIED CUSTOMER
Vehicle Make : RAM
I'm very satisfied with the service and the customer service as well keep up the good work I like you guy honesty and transparence
11/9/2019
DONNA W. VERIFIED CUSTOMER
Vehicle Make : HONDA
****Clamp did a fabulous job for us. We are happy with the work, his communication and the timeliness. ****is very good for your business! Give him a raise!!!!
11/9/2019
Habieb W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service. My only recommendation would be to detail the car after completion.
11/9/2019
****S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jeremy did an amazing job. Great guy to work with!
11/8/2019
Peter N. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
The text alerts to notify me of the progress of my car, were great. I called in to check on progress after I noticed my completion date kept being pushed off. I spoke with Kevin who answered the phone quickly and let me know the current status of my car and when it would likely be good to go. I picked up and Kevin escorted me to my car so I could assess the repairs to be acceptable. The repairs were perfect, couldnt tell I was ever hit. The turn around time was about 2 weeks, maybe a bit less, but completely reasonable to repair the side of a vehicle. It was also a very pleasant surprise my car was cleaned inside and out, I figured a hose down was going to happen, but it was very clean even some tire shine. I hope to never have to use hendrick collision again, but should something happen to my vehicle again, I would without hesitation return to Kevin and Chris to get my baby back on the road. Being female at an auto place is always a problem, I often get pushed off and spoke to like a child, I was treated with respect, no one tried to push me into anything, nor was I talked down to and I appreciate that a lot. Thank you guys!