I was promised a rental car would be waiting when I dropped my car off. A collision center staff member had to drive me to pick up rental car. Had to wait outside in heat for a rental car. I was 2 ****/2 hours late for work. Picked up car and the part being replaced was still loose and had to take car back. Said that oversight clip was stripped had to be replaced and part was being ordered. Paint around tire scraped again after being painted.?? Have not heard back from collision center regarding finishing repair???
6/20/2020
Rachana J. VERIFIED CUSTOMER
Vehicle Make : Honda
Since this was my first experience at a collision center, the staff was very informative and helpful with the whole process. I really appreciated the constant status updates and the phone call letting us know when the car was ready.
6/19/2020
Floretta S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The servicer was great explained everything and I was very happy with the work done
6/19/2020
Claudia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dealing with Hendrick Collision was a breeze! Prompt, courteous and understanding! My car looks new!
6/19/2020
Jerry A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Most Distinctive Services that I have ever seen.,Thanks Hendricks.
6/19/2020
**** B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied..great work...
6/19/2020
Luke . VERIFIED CUSTOMER
Vehicle Make : Hyundai
Micheal Bell did an amazing job assisting us! He provided updates often and as always so friendly.
6/19/2020
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian did an amazing job. He kept me informed and updated on what was happening. I felt comfortable, knew what to expect and received Services in a timely manner. He and everyone were friendLy and courteous Throughout the entire process
6/19/2020
Jimmie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The head light is not in correctly.
6/18/2020
Yvonne B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job on repairing the bumper, replacing the windshield, and the leather repair on the drivers seat!
6/18/2020
Lyndelia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with how representative (male) explained the pr.ocess and returned my vechile to me in a timely manner
6/17/2020
James T. VERIFIED CUSTOMER
Vehicle Make : Audi
The service from Hendrick Collision was perfect. Enterprise does need to provide better loaner cars Mine smelled like smoke.
6/17/2020
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Dendi (spelling??) did a great job explaining everything to me. She followed up frequently, got the parts ordered immediately, and the repairs completed quicker than I expected. She worked well with my insurance company too which was nice.
6/17/2020
Brian B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Alan is exceptional service representative. Definitely recommend this center to everyone.
6/17/2020
Carol S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dan did a great job.
6/16/2020
Fatima C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you
6/16/2020
David Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told 18 days and got it back in 14. Thanks for quick service