Service, communication, repair all exceptional. Would not go anywhere else if needed again. USAA rep was as exceptional as the service keeping me informed and happy.
6/28/2020
Ernestine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service. Good coordination with Enterprise for rental car.? Thank you!
6/27/2020
Keslande J. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair completed by Hendrick Collision Center Fayetteville - Cliffdale was amazing and they provided a complimentary car wash! I would recommend them to all my friends and family. The associates provide excellent customer service ?????.
6/27/2020
Annie Gray. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have had repairs there several times & have always had excellent service??
6/27/2020
**** T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very courteous customer service and superb work. Vehicle looked like new, as it should. Very satisfied.
6/27/2020
Amy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had left a bag of trash in my trunk (was on my way to throw it out and forgot it was in there because of the accident). I know someone had to have smelled the horrible hot garbage smell. Someone could have thrown it away as a courtesy.
6/26/2020
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice folks, went above and beyond on the repair and even washed and vacuumed out my truck. Kept me updated completely on the status and had it done early. 10/10 would recommend!
6/26/2020
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Lexus
**** was great to work with and communicated well through the whole process. I was surprised how quickly my car was ready and it was epic and span when I arrived to pick it up. The whole thing couldn’t have been easier!
6/26/2020
Naomi N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to the team for all of their help!
6/25/2020
Chris S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Professional and expertise for repairs
6/25/2020
Nicolas R. VERIFIED CUSTOMER
Vehicle Make : Ford
Airbag light is still on and seat heaters/coolers are still not functional. These were caused after the accident and not prior.
6/25/2020
Jesse M. VERIFIED CUSTOMER
Vehicle Make : GMC
Good speed because of covid 19
6/24/2020
Mark R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Finished early; timely updates; great customer service
6/24/2020
Tierra A. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done! My car looks great! Will kept me informed throughout the entire process.
6/23/2020
Rodney A. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeremy Fairfax did an exceptional job and deserves a raise.
Thank you,
6/22/2020
Robert H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shawn handled everything in an outstanding manner.
6/21/2020
Pervis J. VERIFIED CUSTOMER
Vehicle Make : BMW
The photo updates on the repair progress provides great insight on how detailed oriented your team/staff are which insures me that you at Hendrick will get my car fixed correctly.
6/20/2020
Alfred W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall, awesome job. I just don't like the swirl marks in the paint. It had been raining since I picked up my car. I just got a good look at it the other day
6/20/2020
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, on time and done well.
6/20/2020
Dwayne C. VERIFIED CUSTOMER
Vehicle Make : BMW
From drop off to pickup, customer service was outstanding, friendly and professional.