I sent comments in a few days after getting my car
I WAS VERY IMPRESSED with Krysten (?sp), Ryan & Katy ALL VERY PROFESSIONAL & HELPFUL during this process
I appreciated the text updates & was surprised it was ready SO FAST !
THANK YOU (Gave you a shout out on my Facebook page)
7/31/2020
Tiffney F. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The process was super easy with great customer service. From the initial damage photo upload, scheduling an appointment, to the continued text messages keeping me informed through every step of the repair process. Hendrick Luxury Collision Center made an unfortunate incident very tolerable. My car was expertly repaired with no flaws or issues post delivery. It is very refreshing dealing with a company that values excellent customer service in addition to expert work. Everyone I dealt with was top notch.
7/31/2020
David F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super work on the repair, great communication from the shop manager!
7/31/2020
John B. VERIFIED CUSTOMER
Vehicle Make : Lexus
When finishing a repair its would be nice that the vehicle be washed not just rinsed off. Trying to reach the front desk is difficult, when i called to set up an appointment i had to press random numbers hoping to reach someone. But when dealing directly with Shelby it was much easier getting in contact with her.
7/31/2020
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : BMW
Nothing further
7/31/2020
Steven O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks amazing. It looks like it was never even in an accident.
7/31/2020
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very prompt and professional.
7/31/2020
Ykendrick L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everytime I come to dodge , Jeff and his team hooks me up! Superb !
7/30/2020
Albert P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job and Brandon was a pleasure to work with
7/30/2020
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Honda
It’s just one of the tail pipes is still damaged and crooked and was not replaced.
7/30/2020
Darcee B. VERIFIED CUSTOMER
Vehicle Make : Nissan
excellent job communicating and my truck was returned washed and cleaned on the inside which was amazing.
7/29/2020
Laura W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was streamlined and efficient and they kept us updated along the way, thanks!
7/29/2020
Jordan K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the time I dropped my truck if I was greeted with immediate friendliness and helpful actions. I mean I had just been in an accident so their politeness helped a lot. The communication with the collusion center was pristine I received daily updates on the progress of the repairs being done to my truck. I was able to drop off my rental there as well so I didn't have to run around and mess with that. Overall I am very satisfied with my experience there and will from now on be taking my truck back there.
7/29/2020
Ewa W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done above and beyond in a courteous way.
7/28/2020
Adam M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the minute I arrived, I was taken care of. Efficient, friendly and very professional service. 100% satisfied with the entire experience. Thank You.
7/28/2020
Michael H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt was great! The job was done well also by the team.
7/27/2020
Linda G. VERIFIED CUSTOMER
Vehicle Make : Range Rover
The entire experience was fabulous! Communication was excellent. And my car looks beautiful!! Britney kept us in the loop and she was a joy to work with! Thank you to the entire team!!
7/25/2020
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent and as well as communication. The entire team went out of their way to be accommodating. They even repaired a part that they didn’t have to. I was very pleased with the service and the repair work.
7/24/2020
John T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience dealing with the Hendrick Collision Center. Jeff kept me up to date during the entire repair process. Everyone was friendly, nice, and helpful.