Repairs took over 30 days to complete which was unacceptable. Initially, very poor correspondence which cost me 10 days of nothing happening.
8/25/2020
Ashley E. VERIFIED CUSTOMER
Vehicle Make : Nissan
He was great
8/25/2020
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
8/23/2020
Scott E. VERIFIED CUSTOMER
Vehicle Make : Honda
In the end my car was not repaired but it was totaled out by the insurance company. But my experience working with the technician was positive. I was kept informed every step of the process.
8/23/2020
Clifford J. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone I spoke with were extremely helpful and made for an all around excellent experience!
8/22/2020
Mike M. VERIFIED CUSTOMER
Vehicle Make : Lexus
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8/22/2020
Daryl J. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Matt was professional from start to finish. He went out if his way with
Customer service and support. The guys in the Body
shop were attentive to the details and the master tech
even helped me figure out how to restore the preset
channels on my radio at the end of the day on Friday!
Thanks to all of you it was an awesome experience
8/22/2020
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
8/22/2020
Jayne O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was wonderful!
8/22/2020
Harry H. VERIFIED CUSTOMER
Vehicle Make : Mazda
My damaged Miata looked excellent after it's repair!!
8/21/2020
Ellen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the initial phone call inquiring about Hendrick Collision Center's service to picking up my vehicle, I was extremely pleased with the outstanding customer service and repair work. They kept me informed throughout the entire process with both personal phone calls and texts. I was able to sign onto their private web link to follow the progress of my vehicle. Excellent workmanship and outstanding customer service. I highly recommend Hendrick Collision Center for your repair needs.
8/21/2020
Linda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for an excellent experience and quality work.
8/21/2020
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Dodge
AWESOME good and Great customer service.
8/20/2020
Marianne S. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job on my eight month old car. Looks great. Chris kept me informed of everything that was going on. He was also able to deliver my car to my home which made it easy on me. I didn’t have to involve anybody in getting me down to the Hendrick collision.
8/20/2020
Nevin F. VERIFIED CUSTOMER
Vehicle Make : Honda
Trust Hendrick
8/20/2020
Tom R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was done well, truck was clean, service advisor was very friendly, knowledgeable, and professional.
8/20/2020
Frances L. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and communication was great. Todd knew we paid for the damage and did not rent a car due to the costs of fixing the car. Todd gave me a quote which he under estimated but he returned the car a few days before the estimated date. The car is running well and I want to thank all involved.
8/20/2020
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Had to take my car back. They listened to my issues and determined my car needed to be towed to dealer. Put me in a rental car and kept in touch with me and the dealer.
Only thing that needs adjusted is headlights. They don’t seem to reach out as far as they did prior to wreck. Please let me know if I need to have dealer look at next tine I take my car in.
8/19/2020
Omoviekovwa N. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
My car received a Professional and efficient repair. Thank you for your proficiency.
Dr. Omoviekovwa N