The customer service was excellent. With Enterprise already on the grounds, it saved time and worry of returning my rental. I really appreciate the generosity. It definitely made my experience after an accident pleasant. Thanks!
12/24/2020
Pamela K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Very professional. Beautiful job. I highly recommend.
12/24/2020
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cannot remember the name of the person who checked me in, maybe Dave? I dropped my car off at closing but he took his time explaining the process and reassuring me I would get ongoing updates and he was true to his word. again at pick up - also at closing after I got off work, the woman who returned my car, again can’t remember her name, did not make me feel rushed at all. You have an exceptional customer service focus!
12/24/2020
Il C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied, quick response and update, special thanks to Justin and abbey very professional and super kind
12/24/2020
Christine F. VERIFIED CUSTOMER
Vehicle Make : Buick
Courteous and professional staff. Very happy with the result
12/23/2020
Luis C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was great and the people were very helpful and friendly!
12/23/2020
Robert W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything went well. Everyone was curious, and informed us of what was happening
12/20/2020
Cassie M. VERIFIED CUSTOMER
Vehicle Make : Honda
People weren’t wearing masks inside. It was ridiculous. Also, my car had all this white stuff all over the back and side when I picked it up. I already wrote this in my review so I don’t know why I’m writing it again except that you asked. The repair was good though.
12/20/2020
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Kia
Outstanding service you should be proud
12/20/2020
Jean J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service in all areas!
12/20/2020
Howard L. VERIFIED CUSTOMER
Vehicle Make : Kia
A+ Thank You to Jerod, Amber,Amy and to all the the Hendricks Collision Repair Team !!..........From**** L
12/19/2020
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Audi
Good job
12/19/2020
Bryna W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car came back to me looking brand new, very happy about the work done. Nick kept me posted the whole time on how my car was, what had been done and when it would be ready. Front of house staff was super helpful and super polite. Great experience all around.
12/19/2020
Herbert K. VERIFIED CUSTOMER
Vehicle Make : Honda
All the staff were professional, friendly, understanding and helpful! This was an extremely easy process, thanks to everyone involved there. The repair was excellent. Thank you!
12/19/2020
Gary B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Trey and the ladies at the front desk were very accommodating and pleasant. . The work and timeline were explained in detail.
Although there was a slight mixup with a wrong part, the correct part was ordered and arrived quickly.
Trey kept us informed during the entire process, setting an appointment and estimating that installing the part would take 15-20 minutes. He took the car in right on time and, due to rigorous checking of the placement and operation of the part, which we greatly appreciated, our wait was only one hour.
We were extremely satisfied with the Collision Center's work.
12/19/2020
Brandon D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The sealant used to seal the shark fin antenna was a clear sealant, the original sealant was black, it doesn’t look great but isn’t noticeable if your not looking hard. Somehow my OnStar module got shorted out and had to be replaced, I thank you for making it a simple process and covering the repair. I do not need to be contacted regarding anything I just wasn’t satisfied with how long it took to get repaired and the sealant that was used but honestly don’t want this hendrick location repairing my vehicle in the future. I still would use hendrick in the future, just not the us 70 location.
12/19/2020
Janet M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are professionals. From intake to when I got my car back,they keept me informed every step of the way. Great job.
12/18/2020
William D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service and great quality of wirk. Would very highly recommended
12/18/2020
Rodney T. VERIFIED CUSTOMER
Vehicle Make : Ford
GREAT job
12/18/2020
Marnie Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ryan Rice is an awesome representative this is the second vehicle in a year that he has handled for me