Not only was my car returned to its original condition prior to the accident but Hendrick Collision takes care of everything. I appreciate how easy the process was once I dropped off my car! Thank you Hendrick Collision of Cary!
1/28/2021
Christo P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very pleased from start to finish. They kept me informed threw out the repairs, The car looks great. This is my second time using them. I refer all my friends and family
1/27/2021
Debra W. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great job, great customer service, great electronic updates!
1/26/2021
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Acura
Steve Hess and Curtis Martin were great to work with through the entire repair process. Both were courteous and professional.
Steve was proactive and kept me informed. Any questions or concerns I had were addressed and he made sure I was completely satisfied with the repairs.
1/26/2021
George R. VERIFIED CUSTOMER
Vehicle Make : BMW
Superb work! Very satisfied.
1/25/2021
Jack S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job!
1/25/2021
Frances H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated Clark’s fine professionalism and great attention to detail whenever l brought my Accord in to be repaired. I am recommending Clark for a
Outstanding Customer Service Award for 2020!
1/24/2021
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very pleased with the quality of work and Mr. Warthen's professionalism.
1/23/2021
Bernard M. VERIFIED CUSTOMER
Vehicle Make : Acura
They were very professional and did a wonderful job fixing my car.
1/23/2021
Jesse . VERIFIED CUSTOMER
Vehicle Make : Acura
Had som small issues when picking the car up and one issue found later and had to go back
1/23/2021
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The job was well done and customer service was amazing. However, I have this residue that I cannot get off the car. It appears like take residue that I have not been able to remove even after washing it. I am taking the car to get a wax and maybe that will do the trick. Otherwise, I could not be happier with the service I received, the car looks brand new.
1/22/2021
Cletis S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. Provided great insight on my repairs as well.
1/20/2021
Stephan L. VERIFIED CUSTOMER
Vehicle Make : Ford
The body shops did an excellent job and only delays were unrelated to their work and were clearly communicated by them. Additional weekend/holiday hours would be helpful. Matt Perez did a great job keeping me updated on the status of my car
1/20/2021
Piper L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Car looks great!
1/20/2021
Beverly G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional business all the way around! Highly recommend!
1/20/2021
Winona O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very polite,service was good
1/20/2021
Gary K. VERIFIED CUSTOMER
Vehicle Make : Acura
Usaa messed up the reservation for a rental twice but everyone in the collision center were wonderful. They made up for everything. I had my car back in 2 days.
1/20/2021
David M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Sti\ll not completed properly and left in the dark
Unacceptable
Stop my payment and will get it fix somewhere else
David. meunier
****-****-xxxx
1/20/2021
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. You were able to get to my vehicle sooner than expected! Thank you.
1/18/2021
Robin H. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was a break down in communication with the team that was working on the car. They did not fully communicate what insurance was covering and what they were not. So when I picked up the car, there were several things not completed on the car and I wasn’t even aware.
I also noticed later that day after taking my car home that no one did a walk around of my car, because of the marker circle indicator marks where still on my car. The sun roof and the side view mirror. No one ever wiped them of. That seems like and over sight. That combined with no informing about what was covered makes me feel like, “what else did they miss? Was the car out pack together corrected” It’s just my faith in the overall quality of the service isn’t there. I would like it to be but it’s not :(