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Real Reviews from VERIFIED CUSTOMERS
JAMES F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My taillight that was supposed to be fixed isn't working.
10/12/2019
Michelle A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Although the repair took longer than anticipated, First Choice kept me informed of the progress and were very professional throughout the repair.
10/10/2019
Sherry M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Kept me well informed on the process! Thank you!
10/9/2019
WILLIAM M. VERIFIED CUSTOMER
Vehicle Make : LAND ROVER
Evan did an amazing job of communicating daily status and explaining things. Fantastic employee.
10/4/2019
Matthew D. VERIFIED CUSTOMER
Vehicle Make : FORD
Friendly staff and they did an amazing job
9/27/2019
Joshua W. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Repair looks great and finished ahead of schedule!
9/27/2019
Denise C. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Im glad to have my car back so nice and clean too. No sign of the bumper dents.
9/26/2019
Christine A. VERIFIED CUSTOMER
Vehicle Make : FORD
Excellent communication. Friendly staff. Stellar work.
9/20/2019
RYAN B. VERIFIED CUSTOMER
Vehicle Make : FORD
The work was great and done before original estimated scheduled date. John was great to work with and he was very thorough in going through the estimate of work to be done and the process.
9/20/2019
Bill B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Jonny keep me updated, returned the truck promptly, was very good to deal with.
9/17/2019
Brian M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great job and communication on progress was on spot.
9/14/2019
Doug F. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I will say that the customer service between the shops is definitely different. In the last 2 months I used the Caldwell and Boise shops for separate repairs. Just the customer service is different, not bad but definitely different
9/12/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : JEEP
Jonny rocks!
9/12/2019
Sarah B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Hello there- the repair work that was done to my car was excellent. The people at First Collision were great. The only issue I have is that I was told my car had been washed outside and detailed inside (other than shampooing the carpet). My car wasn’t filthy inside but there was significant dust of some sort of particles ALL over the flooring and sides of my car trunk. With it being a hatchback the dust has blown into the main car cavity too. Not a huge deal but frustrating none the less. I will have to clean it all out myself with a vacuum and a damp cloth. It’s a shame as everything else was great! Thanks - Sarah
9/11/2019
BRITNEY L. VERIFIED CUSTOMER
Vehicle Make : FORD
When I received my car back it was covered in dust inside and there was sticky residue all over the outside. The tail light that was replaced was loose as well. I will have to bring it back in and then have it detailed to get all the dust out.
9/10/2019
deacon s. VERIFIED CUSTOMER
Vehicle Make : KIA
Johnny was very nice and easy to work with. The only thing I’d suggest is let the customer know they can find all of the information by clicking the link in the text message just to keep your call volume down. Very satisfied and the car looks amazing.
9/10/2019
Roque H. VERIFIED CUSTOMER
Vehicle Make : BMW
There always great.
9/7/2019
RYAN C. VERIFIED CUSTOMER
Vehicle Make : FORD
Wasn’t happy with the service. My expectations were not meet
9/5/2019
Robert R. VERIFIED CUSTOMER
Vehicle Make : GMC
Matched the white paint very well and even got the inside detailed and done less then a week!
8/31/2019
JEAN B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Except for the $1000 for the deposit.
8/31/2019