I love the texts that updated me on the progress of the car and date and time of completion.
10/6/2014
Terese J. VERIFIED CUSTOMER
Vehicle Make : GMC
Customer service was excellent.
10/4/2014
Diana G. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Customer Service is excellent
Staff is friendly and professional plus they
Take the time to go through things with you.
Nice work :)
9/27/2014
Chris H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kelly was very friendly, professional, and prompt
9/25/2014
Launie J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were very speedy in getting the repairs done and very understanding when I ran into traffic and could not get there until after closing time.
9/25/2014
Shawna R. VERIFIED CUSTOMER
Vehicle Make : Saturn
It was OK. My vehicle looks OK there's one spot I'm questioning. I had to wait over an hour past my quoted time. But the staff was friendly and apologetic.
9/12/2014
Charles D. VERIFIED CUSTOMER
Vehicle Make : Acura
I would suggest that you have the vehicle inspected and any minor 'adjustments' taken care of before you tell the customer it is ready. I waited nearly an hour at your shop to have some minor details taken care of when they should have been done before you presented the car to me. Kinda looked bad...
9/10/2014
Lesli B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great!
9/9/2014
David V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First choice has done great work for me in the past .and has continued to do exellentw work I will use them again in the future.
Ok
8/29/2014
Sylvia G. VERIFIED CUSTOMER
Vehicle Make : Honda
They are wonderful people to work with. I recommend them to anyone that needs auto body work done. Thank you Kelly and Alicia of First Choice Collision.
8/23/2014
Glen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Kelly was very helpful. She was very responsive to our calls and Kelly kept us updated as to the progress of our vehicle repair.
Kelly also contacted us when she noticed that the new headlight assembly and old headlight assembly were going to look much different because of the old headlight assembly having yellowed (even though they had tried to buff it to help make it match). We decided to pay to have a new headlight assembly installed at our expense. We really appreciate that Kelly took the initiative to contact us regarding the headlight assembly mismatch.
Kelly really helped to make our experience a good one. It was a pleasure once again to work with First Choice Collision, we would definitely recommend First Choice Collision to others.
8/16/2014
Tammy C. VERIFIED CUSTOMER
Vehicle Make : Kia
Your employees are the best!!! Top notch service.
8/13/2014
Miquelle C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
8/6/2014
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I did have to take my car back the morning after picking it up but they fixed the issue right away.
8/3/2014
Vickie J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Only thing,which isn't in their control: they were given the wrong stripes for my car totally I would have thought they would be similar but not close at all. I will get use to it &they should be OK it was just a bit of a shock.I did tell your people to install them anyway.
7/30/2014
Norma D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service from the front desk. Jonny the person in charge of my claim was very pleasant and listened to what concerns I had and got back to me quickly. Thanks forall you help.
7/24/2014
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so friendly and helpful! I appreciate the patience towards me and helping me deal with two different repairs with two different insurance companies. Your customer service is outstanding.