I loved the texts about the progress of my repairs, I could not reply to them because there were charges on my phone to do so. It was a very smoothe and effortless experience but that is why I chose First Choice Collision without even checking around. I have done work there before and they always do a great job. Other than having to be without my vehicle while it's getting repaired, which can't be helped, it's always easy and effortless on my part and the job has always been done right and always looks great.
1/22/2016
Steven W. VERIFIED CUSTOMER
Vehicle Make : Saturn
There is a reason why I have used them, three times.
1/21/2016
Trina H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked receiving updates, so I there was no question as to when my vehicle would be done. The quality was excellent and the customer service was great!
1/20/2016
Antonio C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rapid responds and top notch work and your secretary was awesome too.
1/19/2016
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Scion
Loved the fact my car was detailed when I picked it up! The entire process was fast easy and friendly. Thanks :)
1/16/2016
Calvin G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciated the updates, pictures, cleaning, and all of the little things made the experience worthwhile. Thanks for your professionalism.
1/12/2016
Juliet J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am so happy. You sent this! I am very impressed with your customer service from your receptionist to the gentleman who took my vehicle. Everyone was very kind, professional and timely. It turned a very unpleasant experience into a favorable one. I have passed your name on to others as well. Thank you very much!
1/11/2016
Haley W. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the text updates and how well you tried to make everything just right. Thanks for cleaning my car as well!!
1/9/2016
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Scion
Loved all aspects. From having the rental car there to keeping me updated on my vehicles status. Thank you very much. My car looks great
1/9/2016
Ross J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Best service, couldn't be more pleased.
1/9/2016
Kelli W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were great to work with. I would not hesitate to take my vehicle there again.
1/9/2016
Amalia V. VERIFIED CUSTOMER
Vehicle Make : Honda
LOOKS LIKE NEW THANK YOU FOR THE HARD WORK..
1/1/2016
Erica B. VERIFIED CUSTOMER
Vehicle Make : Toyota
First choice and progressive were on top of everything and made the process very easy!
1/1/2016
Rich F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice and friendly people. They kept me informed about the progress of the repairs and the loaner car was a life saver.
They worked hard to keep the repairs within my budget and were very easy to work with. I will take all my collision repairs to First Choice.
12/25/2015
Alisha A. VERIFIED CUSTOMER
Vehicle Make : Kia
Had to contact them. Had to call them. Had to ASK for my car back because the mechanic said he was waiting on insurance money while I was paying the insurance on a rental car this whole time. No sense of urgency, no professionalism, no personality, and it seemed like a rip off scam to hold my car against me. Mike the mechanic along with the front desk girl should never work in customer service. Will not be back and will not recommend to ANYONE.
12/25/2015
Jessica F. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were awesome!! Great to work with and updated me every day. I would highly recommend them to anyone in the valley
12/24/2015
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was great up front, and workmanship in the shop was top notch.
12/24/2015
Joshua J. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was great!
12/24/2015
James J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Left message after hours to address, fully understand you are closed now. Repaired alignment of bumper is not satisfactory, gaps are 2x from other side in some areas. Assume this will be resolved for full satisfaction.
Thanks.