Such friendly and caring people work there! I didn’t get the name of the woman at the front desk, but I would like to compliment her, Johnie and Curtis for their commitment to excellent customer service. Also had a bit of trouble with overheating on my way home an Eric and the machanic that they sent to my house also get a big thank you from me! Hope I never have to utilize your service again, but if I do I know I will be just as pleased! One more thing! My car looked incredible when I received it back! Please thank the detailer also please!
2/1/2018
Stanley O. VERIFIED CUSTOMER
Vehicle Make : Acura
Jeremy Ellis was very good about keeping me updated as to when the repair work would get done. It turned out that the car was ready one day earlier than expected. I was also given a loaner car which was very helpful. Thank you!
Connie Olson
1/31/2018
Dusty H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every business in Boise could learn a lot from First Choice. I was really nervous going into the process and it went incredible. Robert’s customer service skills should have a folk song written about them. He was on top of it the whole time and constantly updating me on timelines, estimates and next steps. He answered every question and was just the best to deal with. We got the car back today and it looks brand new. Whoever did the paint on my car needs a raise. I have no idea why you would use anyone but First Choice. Thank you so much for the incredible work. It’s greatly appreciated.
1/26/2018
Marjie M. VERIFIED CUSTOMER
Vehicle Make : Hummer
I found another issue while stoppingto put gas in on the way home. I think the left side took a harder jolt then I thought it did. The chrome gas cap cover almost came off when I opened it. I think the seal around it became in attached.
1/25/2018
John V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work!
1/25/2018
Debbie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job thank you
1/24/2018
Nellie V. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with everything, the car looks great. Thanks
1/24/2018
Donald E. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic!! Matt was great!! Kept us in the loop, will definitely recommend to friends.
1/20/2018
Julia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for going extra mile. Really appreciated it
1/18/2018
Stacey B. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome job! Thank you
1/18/2018
Rosman Bodham. VERIFIED CUSTOMER
Vehicle Make : Subaru
The job was timely and I was always kept updated on the progress. Thanks
1/17/2018
Maryanne G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The one downside is the repairs were not completed when they thought and so we now have to take the repaired car up to my daughter who is in college up at University of Idaho so that made it a little bit more difficult to figure that out but other than that the car looks great they cleaned it it looks wonderful and all is well
1/16/2018
Khristie B. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was professional and friendly. My rental car was handled quickly and
Robert made sure I was pleased with the repair before I left. I would highly recommend your company in the future.
1/14/2018
Ryan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joel was extremely personable, and a pleasure to work with. The work that was done was outstanding, and seamless. Customer service was impeccable, and the process from drop-off to pick-up (including rental car) was quick and easy.
1/12/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
To was so nice to do business with you because everyone was so friendly, courteous and helpful. The work appears to be well done and the communication was excellent. Thank you!
1/12/2018
Olivia M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was easy to work with and kept me informed of all the details and when the car would be ready
1/11/2018
Brian O. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'll have to come in to your office after I return from business next week. I'm very happy with the repair work, response time, and professionalism; however, they forgot to reattach the "4 X 4" emblem to the rear hitch of the truck. It sat in my glove compartment still in the factory packaging. An easy enough fix. Nothing to be upset about. Thank you again for the prompt, excellent repair so soon after the busy holiday season. I won't hesitate to recommend yourfacilry to others in the future.
1/6/2018
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks as new as when I first got it few years back. Super clean, don't want to put any more dogs in it. Thanks for such a timely delivery on it too. Got finished earlier than anticipated.
1/4/2018
Kristi G. VERIFIED CUSTOMER
Vehicle Make : Ford
Joel was the best at customer service that I have had in a long time!! Thank you!