10/10 can't wait for my car to get hit again just so I can go through the fantastic customer service at Able shop.
1/13/2017
Erin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated all the communication throughout the process. The text messages were helpful. Pete was also very easy to work with and was extremely responsive. Thank you!
1/13/2017
Rachel D. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for working with my insurance to get my car back! It looks great!
1/12/2017
Adriel M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I spoke with was friendly and professional, the receptionist even going so far as to stay late so I could pick up my vehicle.
The work done on my truck was very well done and I couldn't be any happier.
I loved receiving updates on the progress as well. It made logistics of having transportation flow much more smoothly than if I were just crossing my fingers and praying that the estimated completion date was still in effect.
Excellent job!
1/12/2017
Donavin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completed repairs ahead of schedule!
1/11/2017
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Volvo
You delivered the car to CMS by tow, you
picked it up and drove it back to your shop
on Friday after CMS did its work. Able
called CMS on Monday and asked them
if they did the brakes, because your
driver reported the brakes were "mushy".
You delivered the car to me on Tuesday.
I drove it home then to CMS with
NO BRAKES; you had to press to the floor to
engage the brakes. WHY DID YOU RELEASE
THR CAR TO YOUR CUSTOMER WHEN IT
HAD NO BRAKES! Dennis F
1/4/2017
Cecilia D. VERIFIED CUSTOMER
Vehicle Make : Kia
Thx! Great job & service!
1/4/2017
Samuel &. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciate the service provided. As you know we have garnered the assistance of my employer Mike Post to drop off our car and arranged to have it picked while we are in Bogota Colombia. However there is a glitch in the billing that we would like you to look into if you will please. Our insurance assured me that our policy covered not only the cost of repairs but it also covered our deductible. However Mr. Post said that we had a charge of 400.00 that was needed to be paid when the work was completed. He of course paid for this. This came as a surprise to us as before mentioned Hartford Insurance stated that all costs including our deductible was covered. Please advise after looking into this matter? Respectfully Susan Senner.
1/4/2017
**** V. VERIFIED CUSTOMER
Vehicle Make : Ford
Cae looks giid!
1/3/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job.
1/2/2017
Alisha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scheduling was a mess. Finally when parts got there I wasn't getting updates about the process or progress as I was told I would. Due dates were delayed twice and my front bumper doesn't match the paint. All around I was shocked how unorganized it was. Now I question if I should take my truck back so the bumper can be repainted because I don't want the same run around.
12/30/2016
Lindsey R. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated the calls for updates and texts.. and the triple check we did after I got my truck back. Thank you!
12/29/2016
Joyce W. VERIFIED CUSTOMER
Vehicle Make : Kia
Able did an anazing job, communication
On progress was perfect. Thank you!
12/29/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I will be happy to tell all about the wonderful service and professional ethics of Able. A very pleasant atmosphere and very professional staff. I would recommend Able gladly. Have a beautiful and blessed Christmas and a very happy New Year !
12/24/2016
Jamail C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good company
12/24/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice folks, competent, repair completed ahead of time. Really appreciated getting a ride to the shop to pick up my car. Only negative was my doors were frozen shut when I picked up the car. Still can't open any but driver's side. Overall very satisfied. Will come back but hopefully not too soon!
12/23/2016
Manfred A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you.!
12/23/2016
Bernice H. VERIFIED CUSTOMER
Vehicle Make : Kia
I don't think customers need to be told a survey will be coming via email. That just takes more time on the way out the door. The customer is reviewing what was being done & a survey is last on their mind. For me, as the summary of having a survey was explained, I forgot to get my Credit Card and so did the clerk. That may not have happened.
12/22/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It would have been nice to get my vehicle back in days rather than weeks. The service and specifically Shane, were exemplary! Made a painful experience a little less painful
12/21/2016
John F. VERIFIED CUSTOMER
Vehicle Make : GMC
I was estimated a week and half for my repairs to be finished and they had my SUV done in 3.5 days! Very happy.