Mr. Vasilev, our estimator, was extremely kind and professional. He did a very good job and was an excellent representative of your company. Same with every one at the front as well as every employee we spoke with. The only issues we had are the following: ****-we were given an initial Completion date, which was changed not once… But twice. This cost us over 600 extra dollars in rental car fees that will not be reimbursed by our insurance company. We own a small business in town and if we were to do that to our customers we wouldn’t have anymore customers. I’m extremely disappointed in that aspect of our service. 2-We were told that the driver’s side dent, of which was separate from the collision, would be able to be fixed during the same time span and we wanted to pay for that out of our own pocket. When we received the vehicle tonight after hours, the dent had not been repaired. Again this example of saying one thing and doing another is very disappointing. Thank you for your time. You are welcome to call me in regards to this matter. 764-1391 -Jessica Dachowski
4/5/2018
Ann L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I picked up my vehicle today after leaving it for a week. With my busy day it took me a while to realize that my vehicle was returned to me WITHOUT our brand new rocket box that contained several pairs of skis!! Please contact me ASAP!
****-****-xxxx.
4/5/2018
Julia C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm very please with the customer services and all the Hard workers at Able Body Shop..I will let others know about the shop..Thank You
4/5/2018
Dwayne B. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole process was enjoyable - when compared to other body shops. The estimating and scheduling the repairs. I really appreciated the frequent texts keeping me updated. Thanks.
4/5/2018
Thamhcuyem K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly, amazing work . Thank you
4/4/2018
Nathan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Reception staff exceptional...
3/30/2018
Clay D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the interior and exterior cleaning, a great customer service extra. Customer service excellent. Receptionist did a great job the busy morning I was there.
3/30/2018
Carla W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Extra week to complete was frustrating as we provided two week’s initially
3/30/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was extended for my date of completion at least three times, and each time I had to call before heading down because the communication was less than adequate.
3/29/2018
Ruth Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great people, great service.
I really appreciated the email updates
3/29/2018
Rusty K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you
3/24/2018
Will H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went great. Offering a work shuttle for customers dropping off cars is the only thing I would recommend to make the experience better. Thank you
3/22/2018
Monica C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional. Very satisfied with the outcome. Will refer people to them in the future
3/22/2018
Florentino C. VERIFIED CUSTOMER
Vehicle Make : Honda
Scratches on my driver's door weren't fixed
3/22/2018
Darnell J. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job thanks able
3/18/2018
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer sevice!
3/17/2018
Lecia W. VERIFIED CUSTOMER
Vehicle Make : Acura
After a 10 day repair job, the car isn't done. The door was not repaired properly, I had to take the car back. I'm waiting on parts. We'll see what happens
3/17/2018
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Kia
Happy to be a repeating customer to Able. The crew is easy-going yet professional, and the work done is top-notch.
3/17/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent. My car looks new and was ready on time!
3/16/2018
Regina P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Able Body shop was very punctual, flexible, courteous, and understanding of my situation. I appreciated their kind and professional communication.