Debris left in bed of truck
Bed mat not reinserted under tool box
Sealant smudge on interior arm rest
Auto start antenna hanging @ mirror
Soft gun rack not reinstalled on P. seat
- why was this removed?
Normally not pissed off over below, but !
Back seats left in the upright position
Front passenger seat left forward
Radio station changed
- This happens at every shop - why?
This was all discovered after I received
a text standing in your office saying
that I had already picked up my truck.
You obviously don’t understand
how quality control works. You don’t
text me saying my truck has been picked
up when you haven’t even checked
to see if the truck was clean. No body
looked at the truck prior to calling me
to say it was ready for pickup.
What concerns me is what else wasn’t
checked? Do I need to QC everything
you’ve done? Do I need torque the
bolts on my 200 lb. rear bumper to
make sure it doesn’t fall off going
down the highway?
As far as I can tell, the body work appears
fine. I just get a little nervous when a
company can’t do the little things right.
You got paid to do 100% of the work,
not 99%.
FYI - if any words above seam
out of place, this program is extremely
sensitive to auto correct and has
changed several words. I don’t believe
it is my phone. Scrolling up and down
has been difficult. I can’t even scroll to
the top right now to recheck.
1/17/2019
Andy C. VERIFIED CUSTOMER
Vehicle Make : GMC
Truck looks great! Tight and right, super clean!
1/17/2019
Saiko S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The shop operates in a very professional manner with friendly staffs and efficient workflows. It was a pleasant experience in spite of the occasion/repair.
Went to pick my truck up and they couldn’t get it started
1/8/2019
Erika B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The front end of my car looks so new. It is absolutely beautiful. Thank you for doing such a great job on my car.
1/1/2019
Heayoung L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I truly enjoyed the service they provided for me.
12/29/2018
Pamela P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. They kept me up to date with the expected pick up day, and also got the job done earlier than expected. I would recommend this business wholeheartedly.
12/29/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had a really great experience. Everyone I interacted with was very professional, friendly, and informative. My car was completed two weeks sooner than I expected. When I got it back, it looked like new, and although I brought my car in because of a hit and run, I was happy to do business with you, and will recommend you to everyone I know. I can absolutely see why State Farm partners with you. 10/10. Thank you!
12/29/2018
Delbert C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks good thanks
12/29/2018
Carole M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job. I was a bit cranky over the lost Key and the staff was very nice and tolerate of me. Appreciate all the work that was done.
12/29/2018
Samantha M. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did such a great job, I brought it back thinking my running light wasn’t working, turns out it was the rear light and they changed it even though it didn’t have anything to do with what they fixed. Staff was nice and helpful
12/28/2018
Linda C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job thanks
12/22/2018
Bedusha T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional. Treated me like family and the repairs were done in a timely manners the repairs were finished 8 days before the expected finish date. They are excellent.
12/20/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience!!
12/15/2018
Christina D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mr. **** was extremely knowledgable and helpful and Chloe at the desk was very friendly and I liked her a lot. She also went out of her way to possibly stay late so I could pick up my vehicle
12/15/2018
Joel S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys are amazing thank you
12/14/2018
Edward O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Some parts not put back properly and missing fasteners.
12/14/2018
Calvin L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks Chloe and Jason!
12/13/2018
Shana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys a do an amazing job!!! Thank you for a good job well done!!