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Real Reviews from VERIFIED CUSTOMERS
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication from team
10/28/2018
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent customer service!!!! My car looks fantastic! Professional service.
10/28/2018
Shamika M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The inside of my vehicle was completely filthy with compound residue on my leather seats. Compound film on my wood grain trim it's no longer smooth. Compound film on my touch scenes, the while control panel was smooth, now it feels gritty. Black finger prints on my light leather seats. I'm very disappointed as a State Farm employee and customer. The inside of my vehicle was not protected while the work was being done
10/27/2018
Bridget B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone i dealt with were very professional and in constant communicating. I greatly appreciated that.
10/27/2018
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex was great. He explained to me completey what work was needed, and kept me up to date as work progressed. Alex is good with people and is an asset to your company!
10/27/2018
Racheal S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There is still an area on my vehicle that is scratched from the accident. I had brought it to their attention but have not heard back on it. Beyond that, my experience with everyone there has been beyond top notch. You guys made a bad experience better.
10/27/2018
Adrian R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job and communication during the process. It helped me be less stressed about the situation. My car was returned in timely manner
10/27/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frienly and spontaneous to your needs . I would reccomens them anytime
10/27/2018
Jill H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lights on for tire pressure. Odd noises front and back of car.
10/27/2018
Christine D. VERIFIED CUSTOMER
Vehicle Make : GMC
Chad was great to work with. He kept me up to date with my repair. Great job!
10/27/2018
Lee Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
This is my 3rd or 4 th time using classic. I feel like the service advisors do not keep you informed. They are hard to contact. I don’t think I will use classic again for any body work.
10/27/2018
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful
10/26/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Parts weren't ordered in timely manner causing delays and costing us rental car money. Customer service person didn't return call and text messages were not accurately reflecting progress.
10/26/2018
Diego R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The end plates of the new bumper lip installed in the car were not properly painted, so they look blue-ish and they are highly noticeable in the driver side of the car. It will be addressed after I bring the car back, but it was not perfect at delivery time. Also mentioned a smudge/scratch which was not present when I left the vehicle the first day, but Emily stated it will be addressed when I bring the car back. As far as Emily's service, it was fantastic, she kept me updated of progress and was very responsive when we tried to navigate some issues with the insurance company.
10/26/2018
Miranda P. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was well informed and courteous. They expedited the repairs very quickly and had a friendly attitude. Thanks for everythong
10/26/2018
Colleen C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you
10/26/2018
**** G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Looks great! Thank you!
10/26/2018
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The car was finished within the timeframe Jason promised. He was very professional and my car was delivered in excellent condition.
10/26/2018
Xia D. VERIFIED CUSTOMER
Vehicle Make : Volvo
The car is driving horribly and another sensor light popped on. Very disappointed at the service
10/26/2018
Melanie A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome Customer service!
10/26/2018