Didn’t communicate well on the status of the completion of the car, but most importantly failure to return the car on the dates they promised. We believed that they held our car hostage because of their incompetence.
11/7/2018
Kortney S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Dennis was extremely professional and easy to work with. He delivered on his promises to have my car ready on time and in new condition. He takes a lot of pride in his work which is sometimes rare to find. I would definitely recommend Classic Collision ****!
11/7/2018
Monica B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Fast service. Car looks very good.
11/7/2018
Stephen Y. VERIFIED CUSTOMER
Vehicle Make : Honda
The Classic Collison Team did an exceptional job. I just picked up my car today and I don't expect any problems, but if I do have a problem I know I will be taken care of. Ron has done an excellent job. I would highly recommend Classic Collision and USAA to all.
11/7/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service all around
11/7/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Treated great service is top notch. Would highly recommend very friendly staff. My repair was the highest of quality car looks great.
11/7/2018
Maggie W. VERIFIED CUSTOMER
Vehicle Make : Honda
I find staff to be very friendly and professional. My
Car looks great and drives well.
11/7/2018
Edith P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly!
11/7/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job done in a very timely manner!!!
11/7/2018
Eric C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!!!! Customer service was great.
11/7/2018
Steve M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone there very friendly, professional. Highly recommend.
11/6/2018
Kathleen Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco was great. He kept me well informed. He was always professional and courteous. The repair was faster than expected and the quality was superb. A great team who were helpful to each other as well as me. Thank you!
11/6/2018
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Acura
Chad was great as always
11/6/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Seamless services delivered cheerfully ! Thank you
11/6/2018
Kimberly O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Quality repair, timely service, knowledgeable and friendly associates, appreciated text communications and updates.
11/6/2018
Darneshia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very nice, respectful and my repair was complete the same day.
11/6/2018
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the pleasant interaction with Michael and Britney. In checking the car when I collected it after the repairs, it was clean and Michael did a good job in taking care of what needs to be done.
Thanks for your good customer service.
I will contact you with any question I may have in the future.
Barbara M
11/6/2018
Anna M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with the customer service, and working with John. I was kept informed about my vehicle’s status and the work looks great.
One thing that I didn’t like though, was that when I picked up my car today the inside dash, middle console, steering wheel, mats, etc were all covered in dust (which i can only assume is from whatever process was used during the repair. It’s not a huge deal, but definitely an inconvenience to go straight from the collision center to a car cleaning business.