**** was great to deal with. He kept me constantly informed of the status of my vehicle. I would highly suggest them to repair your car.
11/22/2018
Christine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great shop. Great staff!
11/22/2018
Rosalyn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They kept me updated with every stage of repair. They finished earlier than expected. Exceptional Work. Exceptional Service.
11/22/2018
Tarry G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like to thank Ms. Crystal **** for all her help from start to finish, I'm really pleased. I would also like to say I appreciate the speedy service and great attitudes from the front desk clerk, Geico rep Mr. Steven Crafton-Karnes and Enterprise Management Trainee Mr. Kenzie Winters. Superb customer service! Thanks! Tarry G
11/22/2018
Jasmine M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
11/22/2018
Shane L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Found a couple of blemishes on the repair but it was fixed right away. The repair was quick and looks good. My biggest complaint is that the waiting room needs blinds on the windows so the sun doesn’t bake the people waiting. I’m extremely satisfied with the way my repair looked!!!
11/22/2018
John B. VERIFIED CUSTOMER
Vehicle Make : BMW
Job was finished on time
11/21/2018
Susan T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
looks gorgeous. thanks
11/21/2018
Michele F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was handled extremely professionally and politely. I appreciate being updated on the repair and the ease of car rental made the experience less stressful.
11/21/2018
Peggy D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My son picked up my vehicle on Saturday for me because I was working. When I got home and inspected the vehicle I discovered the back floorboard was soaking wet. I personally took everything out of my car and vacuumed the car before I dropped it off to be repaired. The car was completely dry. I also showed my representative that my back headrest were up from The collision and needed to be reset.I explained that the top would not go down until headrests were reset. Rep at classic collision acted as if we didn't discuss this. After agreeing to repair the car at more than double the estimate I'm told that they don't repair convertible tops. I asked why they agreed to repair my car if they couldn't complete ALL the repairs. Guy proceeded to tell me how insurance works!!I'm completely dissatisfied at the moment. I have a car back that was estimated to be $1700. The bill was for more than double that. I have a soaking wet floorboard and a convertible top that doesn't work right.
NO, I AM NOT SATISFIED!
11/21/2018
Ransford W. VERIFIED CUSTOMER
Vehicle Make : Honda
Kudos to Lauren from going above and beyond and keeping me in absolute check (loop) - by updating me continuously so as if I were too a part of the process and I really felt valuable and important as one should.
You guys & the team are the absolute best. Thank God I chose you.
11/21/2018
Roxie L. VERIFIED CUSTOMER
Vehicle Make : GMC
Great experience, such nice and organized people...Amy is a jewel. I would hire her any day..I'm an HR professional and she is calm, organized, knowledgeable and very polite! Car repair timely and good, clean when we picked it up! Roxie L
11/21/2018
Hans G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great but the cleaning inside left a film on everything.
11/20/2018
Brea E. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff did a great job taking care of me! Shea was phenomenal and made sure my car was in mint condition before releasing it to me!
11/20/2018
Darlene G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was really great. I appreciate the regular status update communications.
11/20/2018
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lauren worked with me throughout the process and was very helpful, friendly, and accommodating.
11/20/2018
Donald F. VERIFIED CUSTOMER
Vehicle Make : Audi
Car looks great. John gave great service
11/20/2018
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for doing your best to help fix our vehicle. It was a pleasure meeting Steve **** and his crew, All the best to you! Christopher M
11/20/2018
Madison M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m very pleased with my experience. Everyone was extremely nice and although the repairs took long I’m happy with the outcome. Will definitely recommend to friends and family.