I received my car and the radio display was not working and the car radio would not turn off. I woke up the next morning and my car battery was dead.
12/30/2018
Desiderata B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Me lee Smollen is the absolute best!
12/30/2018
Kenna C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent friendly service. Very polite and informative updates on repairs daily!
Highly recommend!
12/29/2018
Clifford P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Host
12/29/2018
Jason W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I waited half an hour when when I dropped off my car before anyone helped me. Customer service was just non-existent. I never received one phone call giving me the status of my vehicle - or that it was ready. I found out that my cat was ready from the car rental facility. They know my car was ready and wanted their car back. That’s how I learned that my car was ready.
I will not recommend it to my friends and coworkers.
12/29/2018
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the employees at Classic Collision are so friendly and so very helpful in getting my car fixed. I will definitely use this shop in the future and recommend to all my friends and family!
12/29/2018
Peter C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Let's start with the front desk, she is super sweet and nice to me since I walked into Classic Collision.
The supervisor David has been keep me posted regarding the repair via Email and phone calls.
They have tried so hard to complete the repair before the New Year arrives... I am very happy for the speed and of course the result of the repair.
Thank you all and wish nothing but the BEST of 2019!!!
12/29/2018
Charlene B. VERIFIED CUSTOMER
Vehicle Make : Honda
John, receptionist, and all delivered first class service.
I picked up my car today and am very happy. Thank you so much .
Charlene B
12/29/2018
Matilia L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service
12/29/2018
Sheryl W. VERIFIED CUSTOMER
Vehicle Make : Kia
Just picked up the car today. I t was ready as promised. So far so good.
12/29/2018
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They provide excellent service & keep I updated on their progress.
12/28/2018
Julia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very professional and kind. I felt like they really cared about my car and made sure they took good care of it. I will definitely use Classic Collision again. Great experience after a bad accident.
12/28/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great courteous service, timely!
12/28/2018
Xiutang L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job they have down .
12/28/2018
Terrie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience with Classis Collision!
12/28/2018
George D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work, thanks
12/28/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
As usual, outstanding. I’ve noticed a comprehensive effort and process for customer sat opportunities. The number of surveys seems to have invcreased over the last couple of years.
12/28/2018
Seema S. VERIFIED CUSTOMER
Vehicle Make : BMW
I just wish they were more communicative about when the car would be ready.
12/27/2018
George T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Service and Follow-up - Thanks!!
12/27/2018
Leroy B. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at CC on Buford Hwy owned my Collision issue from start to finish. They listened and helped me with a solid plan to not only repair my vehicle, but also set expectations the entire time. Katie was my first contact at Classic Collision and set the stage for a wonderful experience. . I didn't know I needed to have an appt for the rental, she took it upon herself to set the appt for the pick-up, and dropoff. There was also a gentleman there named Robert that was also very welcoming and professional. He took time to stop and introduce himself and connect. David followed up and set expectations with me, and asked if I had any questions throughout. He also took time away from another project to answer our questions about my repair. Last but not least was Mr Mev. This gentleman was the best. He exceeded expectations by being detailed in his approach to explain, coordinate, and communicate with me, even on Christmas Eve. I will always do business with Classic Collision on Buford Hwy. The team there provided a constant layer of protection around my experience. Happy Holidays to you guys. Thanks again!! Leroy...