My experience with Classic Collision was exceptional! From beginning to end, I received status updates on the progress regarding the repairs to my car. All staff associated with this company were professional and friendly. Customer service is the key and that is what I received. By the way the repairs to my car were as though the incident never happened. I couldn't be happier! Thank you all so much!
WS
1/5/2019
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything is wonderful. It is beautiful and all thanks to you guys. Y'all are the best!!!
1/5/2019
Matt P. VERIFIED CUSTOMER
Vehicle Make : Kia
Dennis Damron did a great job keeping me informed of my car’s status and of making sure the job was done correctly and with good quality. He was very easy to work with. I would recommend him to others.
The front desk staff was always very friendly and welcoming.
I would certainly recommend Classic Collision to anybody needing repairs.
1/5/2019
Travis Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressed with how quickly and efficiently the team was able to get our car in and out. **** did a great job of communicating to me the status and updates! Thanks!
1/5/2019
Paul P. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done thanks
1/5/2019
Jay G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Unbelievable service, amazing!!!!
1/5/2019
Shonna M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciate that CC communicated regularly about the status of the car, but they were consistently overly optimistic about the time it would take to repair. There were many repairs to be made and the amount of time it took was very reasonable--but I was told that it might be ready the next business day since Dec 21 and it was actually ready on Jan 2.
1/4/2019
Justin M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Everyone I dealt with provided excellent communication and service. Will took over my claim after about a week and never missed a beat. Would definitely recommend this shop to everyone!
1/4/2019
Dominic P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have had prior work done on my vehicles with Classic Collision. I was very impressed with your service on both of these first two occasions. Obviously, this was why I chose to have your company repair the damages on my vehicle again.
From the moment I walked thru the door, everyone was friendly and helpful, but I didn’t really pay that much attention to this hospitality that was expected.
After meeting and working with Mr. Lee Smolen, I realized there was much more to my experience.
It had been a very long time since I have had the pleasure of doing business with
a company’s representative who couldn’t have been more professional. From the vey outset, Lee, was very polite and respectful. He was also very knowledgeable and reassuring regarding the work that would be performed. His professionalism was enough to assure me that I was dealing with someone I could totally trust !
It’s a shame that there are not more people, in other service industries, that can even come close to providing the same experience that Mr. Lee Smolen, provided for me. I’m not looking forward to ever having to deal with more automotive repairs. But, if I do, be assured that my first choice will be Classic Collision !
Thank you.
Dominic A. Palermo
1/4/2019
Ian L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Marco White was awesome throughout a long and frustrating process. I commend him.
1/4/2019
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex was great! Love the convenience of dropping off my rental at the same time/place.
1/4/2019
Tammy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service . My car repairs were done when they said they would be . And the car looks great ! Detailed it inside and out ! This was my first time using them and while I hope to not have to be them in the future . I would request them if needed
1/4/2019
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great. The service was fast. Thank you
1/4/2019
Diane K. VERIFIED CUSTOMER
Vehicle Make : Honda
Mev was great to work with...he went out of his way to make sure the job got done quickly and perfectly! Everyone there is always friendly and competent! Thank you.
1/3/2019
Steve A. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for communicating progress among the way!
1/3/2019
Latisha M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I appreciate everyone’s hard work and dedication!
1/3/2019
Jessica I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Classic collision handled my car with great care and were very communicative about the whole process. Lee was great!
1/3/2019
Alei P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!! Will was great about explaining everything that needed to be done and keeping me updated during the service!
1/3/2019
Carlton B.. VERIFIED CUSTOMER
Vehicle Make : Nissan
I did NOT appreciate the RUDE message sent by AMANDA....
The collision work looks fine...
But things seem to have been shifted/thrown around in the back behind the drivers seat on the floor...
1/3/2019
Laurence G. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent experience....Michelle was extremely helpful