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Real Reviews from VERIFIED CUSTOMERS
STEPHANIE W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Lauren Cunningham was always professional with a great, positive attitude. She always followed up and did what she said she was going to do. She was always polite & very capable with the entire process. I would highly recommend Classic Collision
6/20/2019
BRENDA T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Looked like new????????. I appreciated the daily text updates Thank you.
6/20/2019
JOY B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I was highly recommended to Classic Collision from a client of mine who ensured me that you do great work. I am very happy with the service, expertise, and positive attitude from everyone I encountered, and the work was done very nice.
6/19/2019
JOHN H. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
When I picked up the car this afternoon I was surprised to find that the Memory **** seat adjustment had been set to another driver and the radio was on a different station from my usual. Since you did not write down my mileage upon my leaving the car, I have no idea whether someone was driving my car all the time it was in your shop. Additionally I am surprised that it took so long for the minor repairs that were done. Communication with my representative was sometimes ok, sometimes not.
6/18/2019
NORMAN J. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Communication was non-existent. Repair took 2x the estimate. Interior of the car was filthy/dusty upon pickup
6/16/2019
Nawal A. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Mr. Lee was excellent: courteous, professional, and vehicle delivered exactly on-time. Great service - many thanks.
6/14/2019
JOE C. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Lauren kept me informed of the daily activity on my repairs and made it such a smooth experience in addition to Traci’s ensuring that I was taken care of. I am thoroughly satisfied beyond measure.
6/13/2019
kerri B. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Marco was very helpful! Thanks for making this process was easy as possible, Marco!
6/12/2019
Anthony M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I appreciate that I was kept inform during the process and able to see status online. Marco was great to work with!
6/11/2019
DAVID D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The personalized care provided by Mr Lee Smolen during the entire repair process was outstanding. As well, the repair work and 'prep' of the vehicle for return was excellent. I will recommend your company. Thank you
6/8/2019
CINGO P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Mike was great to work with
6/5/2019
ANTHONY M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I have to make another trip back to fit my bumper on better. Aside from that everything was great. Marco is awesome.
6/5/2019
BILL M. VERIFIED CUSTOMER
Vehicle Make : FORD
Quick repair and very attentive to keeping me updated as to my truck's status. Lauren was AWESOME! Super helpful and friendly, and took care of me in a flash and had me on my way!
5/29/2019
Dexter W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took a very long time for repairs. Completion date was change 7 times. Nothing outside of a sorry was offered for the inconvenience and unprofessional pattern of date changes. Interior of the vehicle has dirty finger prints. Belongings were gone through and multiple foreign papers were found inside the vehicle unknown origin but were for rental of a vehicle. I hope that is not what my vehicle was used for during the time in their possession.
5/21/2019
Randy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys’ll are awesome
5/20/2019
Steve D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I still have 4 issues we talked with the people there
5/18/2019
Nagaraj D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs took too long and end up spending extra money on rental car. Updates were good.
5/16/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : Ford
Only thing is I had some things in my car when it was dropped off that aren’t in the car now. I checked and double checked.
5/11/2019
Elmer R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They took to long to fix my car. It was supposed to be ready in 2 weeks and took about 5 ****/2 weeks. Also they didn’t connect the cables from the bulbs ???? in the back lights I had stopped to buy a new bulbs because i went to back to the collisions shop and they just told me to get a new bulbs. They didn’t check anything I funded by my self the cables wasn’t connected.
5/10/2019
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
Can I get the Travelers estimate emailed to me? Thanks, James W
5/7/2019