The whole process was amazing. The fact that Geico, Enterprise and Classic Collision are all located in the same building made it so convenient. Everyone was friendly and helpful and competent. I appreciate that you kept me informed during the whole process, of what to expect and the time table. When I picked up my car (at the time it was originally promised) I was thrilled with the quality of the work. I felt like I had a new car. I definitely would recommend you to friends should the need arrive.
2/18/2015
Krystian M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated being kept up to date pin the status of my car. I especially appreciated the thorough vacuuming and car wash prior to picking up my vehicle. Every staff member is kind and courteous!!
2/18/2015
Sylvia T. VERIFIED CUSTOMER
Vehicle Make : Honda
A very welcoming atmosphere
Everyone it's very attentive and friendly.
Short wait time for device
Excellent workmanship on auto body
I will highly recommend your facility
2/14/2015
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was excellent
2/13/2015
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was sent there by Jim Ellis. My seat belt was put back on backwards, they got paint all over the dashboard and somehow, the back of the seat. The back window frame cloth is loose. The lever to open the hood of the car now won't stay on... Not sure what else is a result of having my car at this shop. I won't use them again. Ever. They did offer to have me bring my car back in, I'd rather not. I'll have someone else fix it.
2/13/2015
Leonard S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks better than it did before the accident, thank you! Fast service and GREAT communication!
2/13/2015
David C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice!
2/10/2015
Hanin H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
the car feels like it is pulling to the right. i called saturday morning to let them know and they said someone would get back to me monday. I did not feel the car pulling before brining it in for repairs
2/8/2015
Korey C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! Great service.
2/7/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : BMW
Had the best service. I will certainly come back if I need any repairs done.
2/7/2015
Erin L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am completely satisfied with my repairs. Looks almost brand new! :) you guys even cleaned it out!!! Thank you sooo much and will be recommending you guys to other people. Thanks!!!
2/6/2015
Alyson G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have worked with CC before and it's always a pleasure. The staff is friendly, knowledgable and keeps me up to date on my repair. This time I worked with Sammy and he was fantastic!
CC really goes above and beyond to make sure your car looks great. I had **** headlight replaced and they buffed the other one so it looked just as good as the new one. I also had a few dings in my car and they touched up the paint for me!
Thanks for making this experience a breeze!
-Alyson G
2/4/2015
Rhea B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The car looks great and was done earlier than promised. Your staff made difficult accident easier. Dustin was very helpful!!
1/31/2015
****H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done!!!
1/30/2015
Nomi T. VERIFIED CUSTOMER
Vehicle Make : Toyota
A few issues
I was unhappy w rental car. They promised one thing and offered something completely different. That was enterprise not collision.
Unhappy w geico slowness about arranging repairs.
Too many emails would be my feedback. Confused the issue as to whether car was ready or not.
1/29/2015
Melvin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The email notifications are great way to keep the customer updated on the progress of their vehicle.
1/29/2015
Irene G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service, given with with a smile, kindness, patience and wonderful attitude from the very first moment I walked in. I hope I don't need your services any time soon but if I ever do, you'll be my first choice !! Dustin's texts were very funny!!! Thank you again for making a good ending to my accident.
1/28/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the updates on my car as well as being able to handle everything (repair, car rental, insurance) all at one location. Everyone was great to work with.
1/28/2015
Devonte D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job fast work
1/28/2015
**** Authur. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication with as to when my car would be ready was inconsistent and conflicting at times. I got a phone call saying "tomorrow" and an email saying "two days" but when I talked to my customer rep, he said "today."
It seems to me that one point of contact/communication would alleviate that issue.